Resident Services Coordinator

The Purpose:

In a Resident Services Coordinator role, you will be responsible for overall administrative and resident services support for the property.

Key Role Responsibilities:

• Serve as single point of contact for all residents; exhibit excellent customer service while investigating and resolving resident concerns


• Process and type daily correspondence; post various notices at homes when needed


• Act as the information liaison between the Property Manager and residents.


• Create and circulate weekly, monthly, quarterly and annual resident correspondence


• Maintain an up-to-date resident call list

Primary Requirements Include:

• Minimum one-year of experience in property management industry


• Excellent customer service skills


• High level of interpersonal, conflict management and communication skills


• Knowledge and experience with MRI a plus


• Comfort with Microsoft Office Suite