Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.
JOB PURPOSE AND IMPACT
The Quality Assurance Superintendent is responsible for developing, implementing and maintaining quality systems to assure customers that products are defect free and safe. In addition, you will work with other departments on root cause analysis, corrective actions and preventative measures to ensure that they are effective. The Quality Assurance Superintendent is also responsible for leading effective and efficient processes for customer complaints. We are seeking a proven leader who will work with senior staff to address customer requirements and concerns, as well as leading a collaborative effort on audits.
KEY ACCOUNTABILITIES
Leads process to ensure that all product complaints for plant are reviewed and corrective actions provided as necessary by utilizing various programs and systems.
Investigates and follows up on quality and food safety incidents that occur in the plant to ensure they are reported and that corrective action and permanent corrections are taken.
Owns the Management of Change (MOC) process, specifications, labels, and development or Quality Assurance Plans (QAP), product quality reviews, data analysis and reporting and facilitation of First Run Acceptance review.
Reviews the work of inspectors that collect data identifying potential quality failures.
Evaluates quality of raw materials or components, in-progress goods, processes, or operations.
Provides leadership, development, and talent management activities for direct reports which may include forecasting resource needs, recruiting, hiring, performance management, and training.
Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and disciplinary actions.
Other duties as assigned.
MINIMUM QUALIFICATIONS
Bachelor’s degree in a related field OR equivalent experience
Minimum of four years of related work experience
Ability to work a flexible schedule when needed
PREFERRED QUALIFICATIONS
Degree in Food Science, Poultry Science, Animal Science or related field or technical knowledge
Demonstrated leadership experience and ability to achieve results with cross functional team
Process auditing experience
Root cause analysis skills
Technical knowledge in the areas of food science, quality assurance, and manufacturing
Black Belt, Green Belt, Lean Six Sigma, Total Quality Management (TQM) or other statistical process improvement training
Two years of supervisory experience
Basic understanding of electronic data collection tools and interfaces
