Reporting to the Laboratory Manager, the Phlebotomist/Point of Care Specialist provide support services needed to ensure quality laboratory as this role is expected to be courteous and efficient. The Phlebotomist performs pediatric, adolescent and adult patient phlebotomy, routine specimen preparation, waived testing procedures, responsible for supply inventory and the general maintenance of the laboratory areas.
GENERAL DUTIES & RESPONSIBILITIES:
Performs daily quality assurance activities according to department quality standards:
Performs waived testing in the clinical point of care areas
Performs proficiency testing in the waived testing fields as administered by approved program to maintain laboratory compliance with state and federal regulatory agencies
Performs phlebotomy: venipuncture, finger sticks and heels sticks on pediatric, adolescent, adult and geriatric patients
Identifies specimens appropriately and processes specimens for acquisition or disposition according to standard practice
Performs daily quality control and documents results and any corrective action taken
Prepares specimen for storage, transport and testing on site or off site
Monitors temperature controls and documents findings
Performs daily, weekly and monthly maintenance of point of care equipment and documents findings and any corrective action taken
Advises medical staff on proper collection techniques and correct quantities for specimens
Instructs patients on pre-appointment procedures for special tests (e.g. FBS, O & P, 24 hour urine collection)
Responsible for reviewing all encounters or test request forms for completeness, legibility and accuracy to ensure that all information required for test processing and billing are provided
Performs laboratory maintenance, procurement and clerical tasks:
Maintains work areas and equipment in clean and orderly condition following infection control procedures
Ensures proper disposal of contaminated and hazardous materials and specimens
Reports unusual incidents or circumstances, hazards and patient conditions to manager/supervisor
Keeps equipment in working order to ensure reliability of tests according to departmental practices and procedures
Under supervision, performs certain laboratory procedures in the waived and moderate complexity categories
Checks inventory of laboratory supplies and orders sufficient quantities to prevent delays in testing
Catalogues and stocks supplies according to preservation standards
Records, files and distributes laboratory reports
Maintains laboratory statistics
Department Communications and Professional Standards:
Communicate significant test results directly to provider/nurse in a timely manner
Reports any problems to be followed up to the next shift
Interpersonal relationships with patients, visitors, physicians and fellow employees are fostered in a courteous, professional and friendly manner
Should be neat, well groomed, observe health center dress code and wear an identification badge while on duty
Ensures all designated health center information is kept confidential at all times
Recognizes and performs such duties as offering assistance to department staff when own assignments are completed:
Works overtime or adjusts personal schedule to accommodate work overload when requested and accommodated by his/her schedule
Assists with special reports and projects when requested
Education: High School education or equivalent
Experience:
Completion of phlebotomy training program
Registration with ASCP, NCA or approved by licensing /registration body preferred.
Previous experience with Pediatric & Adult phlebotomy preferred
