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thyssenkrupp Elevator Corporation is seeking an Corporate Trainer & Program Managerin Alpharetta, GA.
The Program Manager & Delivery Specialist role is responsible for a wide array of learning and development tasks to support functional areas across the organization in technical training, soft skills training, and leadership development
Program Delivery & Development (80%)
Provide advanced facilitation skills and classroom management techniques to deliver functional and soft skill topics/content
Delivery methods to include proficiency in instructor led trainings, webinars, virtual classrooms, video recordings, and blended learning environments
Serve as learning consultant to the key business areas
Provide feedback to seed campus staff and assist in the updating existing content, based on learning feedback and measurement
Build/maintain relationships with key business partners to ensure alignment of seed campus initiatives with tkE business goals
Maintain program cohesiveness by following through with pre, during, and post training activities including survey collection, knowledge checks, success stories, barriers to implementation, relationship management, and
Conduct learning needs analysis in conjunction with seed campus partners to provide optimal solutions to the business
Serve as learning consultant for train the trainer sessions, business optimization, and problem solving
Provide post training survey data and summary to training requestor to show completion, impact and measure training ROI when appropriate/applicable
Training Coordination (10%)
Locate and negotiate applicable agreements for on-site facilitation, including physical locations, needed audio/visual equipment, catering, and room set up
Provide physical on-site and day-of support for classroom offerings and troubleshoot issues related to course as they occur
Prepare and deliver communications to instructors and participants including training dates, locations, enrollment information, transportation and other necessary enrollment information
Lead room set-up and tear-down activities including signage, classroom and meeting space floor planning, registration desk, and dining arrangements
Order and restock all classroom materials, training aids, supplies and awards
Maintain inventory records for stored training materials, supplies and equipment and restocks as necessary
Organize and schedule ground transportation with participants including itineraries and schedules
Assist with schedules and enrollment tracking using LMS and other tracking methods
Training Materials (5%)
Prepare, print and assemble training materials including participant guides, training handouts, job aids training charts, name tags, and other materials prior to courses, as required
Communicate with vendors to ensure that training materials are published, printed, and shipped according to clear instructions within required time frames
Budgets & Reporting (5%)
Monitor and communicate budgeted and non-budgeted expenditures to ensure that training costs do not exceed allocated funds and assists in budget preparation and submission including all training costs
Ability to create, send, and roll up survey information, including summary data to key business partners to demonstrate training impact
What we look for
Five years or more of training development and delivery experience in a corporate environment
Bachelor's degree in Adult Education, Training & Development, Organizational Development, HR, or related discipline
Experience to facilitate/conduct instructor-led and virtual training in a classroom and/or web-based setting
Must be proficient in adult learning theory
Experience to facilitate/conduct instructor-led and virtual training in a classroom and/or web-based setting
Intermediate knowledge of MS Word, Excel, PowerPoint and Outlook
Ability to manage workload and deliver programs with minimal supervision and maintain high degree of proficiency while traveling
General knowledge of instructional design processes (i.e. ADDIE, SAM, etc.)
Ability to communicate both technical and non-technical themes between vendors, staff, and participants
Demonstrated excellent verbal and written communication skills
Motivated self-starter, who can effectively prioritize, multi-task and manage to accomplish objectives within deadlines
Strong organizational skills and follow-through; and the ability to take responsibility and consistently meet deadlines
Ability to develop good working relationships and effectively team with others, internal and external
Excellent judgment, strict adherence to confidentiality requirements and the utmost professionalism in all situations
Ability to work towards department goals with sense of teamwork and necessary urgency
Positive attitude that reflects well on the organization and the company
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
