Full-time; Days

PRIMARY RESPONSIBILITY:

Responsible for creating a positive first impression as the public/family members/potential residents/vendors walk through the front doors of Primrose.

SPECIFIC RESPONSIBILITY:

• Greet all public/Guests/Families/Perspective Resident in a cheerful upbeat manner.


• Answer phone in a professional, positive manner and within 3 rings.


• Conduct inquiry calls utilizing an inquiry sheet. A good inquiry call will have 8-10 open ended questions and an attempt will be made to schedule a visit.


• Perform basic Invoice Data Entry into purchasing system.


• Assist with any marketing events as directed by the Executive Director.


• Perform basic administrative tasks such as copying, filing, and mailing as directed by management team.


• Follow company policy and procedures.


• Develop relationships with residents and their families.


• Ensure each manager receives phone messages promptly.