Clinical Benefit Plan Changes
• Provide operational Subject Matter Expertise (SME) to Clinical Account Executives/Implementation Program Managers (CAE/IPM's) for clinically related programs.
• Work directly with client as needed for gathering of requirements and support of clinical benefit changes.
• Track all clinical benefit changes for the client via various databases or reporting mechanisms.
• Coordinate the development of Clinical client requirements documents with CAE/IPM's and Plan Mangers if needed.
• Develop and/or maintain metrics or reporting on various Clinical and Client Services related activities.
• Manage competing resources for clinical benefit/plan change requests.
• Develop strategic relationships/matrix with Clinical Operations and other Express Scripts leaders.
• Meet or beat objectives as it relates to the Clinical Operations responsibilities on interdisciplinary projects.
• Support/Perform QC and/or testing of clinical benefit and/or formulary changes
Client Implementation
• Responsible for understanding the deliverables of a new client contract from a clinical perspective.
• Participate in Client Implementation meetings
• Responsible for the successful implementation of new client clinical programs, complete understanding of Express Script's clinical product portfolio
• Identify and document client requirements and complete clinical portion of installation project plans
• Escalates any post installation issues and risks as necessary
• Participate in weekly client review forums
• Coordinate Clinical Implementation Activity with internal functional areas
• Manage Clinical Post Implementation Issues

Qualifications Required:

- Pharmacy technician experience (Technician Certification is not required) preferred

- At least 1 year of previous experience as a Pharmacy retail or PBM

- General PC knowledge (Office, Excel, Outlook, etc)

Can be located anywhere in US

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.