As part of the Provider Communications team, this position is responsible for writing and editing various communications meant for provider and Cigna employee audiences, including general notifications, collaterals, presentations, articles, and internal readiness materials to support provider-facing staff and matrix partners.

DUTIES AND RESPONSIBILITIES

• Support the overall provider communication strategy that positions Cigna competitively in the industry.


• Provide full editorial support to communications plan management function within the team.


• Coordinates with manager and Provider Communications team members to develop internal and provider communications that affect provider-facing teams and/or Cigna's provider network, including those related to Medicare.


• Supports manager and Business Communications Advisor as a copywriter with a goal to create communications outlined in communications plans.


• Consult with communications team members as needed to ensure communication development objectives are met.


• Create and review provider communications (e.g., Network News, ID card brochure, reference guide, website content, templates).


• Write effective internal and external communications that provide meaningful, actionable information that supports and ensuring timely, successful delivery of these materials.


• Works with Corporate Communications, Marketing, and Public Relations on projects as needed.


• Review relevant communication plans (audiences, positioning, messages, vehicles, timing or research) in order to write, edit, proof, and revise the full range of materials (print and electronic talking points, letters, articles) to reflect Cigna branding and text standards (Corporate Communications, Words We Use, provider text standards, and writing guides).


• Develop content for collateral including special pamphlets, newsletters, and internal and external presentations to ensure consistent messaging and Cigna branding in all communications for internal and provider audiences.


• Contribute to Provider Communications writing tools (e.g., text standards and writing guides).


• Use established editorial team tools and systems to track assignments and gauge capacity.

POSITION REQUIREMENTS

• Experience with writing customer-facing (provider) materials, including online content.


• Excellent communication, writing, editing, and proofreading skills.


• Understanding of various communications methods and best uses (e.g., digital, print, web, etc.)


• Experience adhering to text standards and style guides.


• Organization and prioritization skills to ensure deadlines are met.


• Excellent oral communication skills.


• Solid creative-thinking and problem-solving skills.


• Ability to work autonomously.


• Proven ability to generate ideas.


• Marketing and or communication experience.


• Proficiency in Microsoft Office applications.


• Must be a current contractor with Cigna, Express Scripts, or Evernorth. Evernorth is a new business within the Cigna Corporation.

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.