Crescent FLO Leaders are responsible to coordinate the team of FLO's to move the necessary
materials
throughout the warehouse in an effective, efficient and very safe manner.
FLO Leads are responsible for ensuring each FLO is motivated and competent in providing the
necessary logistics services to our internal and external customers. The FLO Leader processes will
operate as outlined in the Crescent Way- 3 P's:
? Purpose
? Process
? People
While building on our culture of:
? Doing it Right
? Doing it Safe
? Doing it Well.
Essential Duties and Responsibilities
Safety
? Read and understand Doing it Safe
? Ensure every FLO understands all safety requirements and complies with all safety requirements
? Participate and promote Safety Observations - do not walk by any unsafe act or behavior
? Operate a clean and organized warehouse.
? Complete forklift inspection and trailer inspection forms accurately and according to
procedure.
People
? Recognize and motivate talented FLO's to become fulltime members of the Crescent team.
? Train / mentor all FLO's to hit / maintain their targeted moves per hour and to reach their
maximum potential.
? Provide feedback to the supervisor to support meaningful FLO assessments.
? Motive and encourage the FLO's to level up and grow with Crescent.
? Work closely with support staff such as Technicians, Manufacturing Engineering, Production
Supervisor, Materials/Warehouse to resolve issues
Productivity
? Assign workflow according to business demands and staffing to ensure productivity targets are
met.
? Communicate with Production to prioritize, pull and stage inventory accurately and according to
procedure to ensure efficient line operation.
? Communicate with shipping and receiving to control the docks.
? Recognize and motivate FLO's that perform productively.
Quality
Assure outbound trucks are loaded according to Crescent and Customer requirements with
consideration for weight, balance and load security.
? Report all safety, quality, near misses, accidents, mistakes and product damages accurately and
according to procedures.
? Ability to audit processes, load expectations, and GMP's
? Data Integrity
? Ensure the integrity of lot code is maintained through every product movement process.
Customer Value
? Complete paperwork and any associated administrative tasks related to the operation, from
updating records to show what's been completed to noting any issues
? Identify and support continuous improvement efforts with Operations Supervisor.
Financial
? Encourage ideas from the team to continually improve the productivity, GMP's, and RSW.
? Continually seek out means to remove sources of waste throughout the warehouse.
Cultural Competencies
Do It Right
Doing what is right for our customers, doing what is right for our company and doing what is right
for our
People. Continually improving the quality of our product and services. Monitoring and measuring
every
key ingredient which could negatively impact our quality. Doing it Right ensures we will always be
a
Premier Service Provider.
? Identifier and champion of change opportunities, adept at countering resistance to change and
an
advocate for continuous improvement
? Follows up to ensure quality task completion
Do It Safe
Providing a safe environment and supporting our people to reach their highest potential. A safe
environment where all forms of risk are assessed and controlled. A safe environment open to new
ideas,
where our people's opinions and overall well-being count. A diverse environment where everyone
fits
and can be successful.
? Able communicator--good clarity, balanced talker and listener
? Patient
? Effectively assertive and able to handle conflict and confrontation situations
? Solution vs. blame oriented
Do It Well
Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall
productivity
as a company is a reflection of the thousands of activities performed well each and every day by
everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our
customers.
? Systematic trainer, willing and able to develop people
? Able to follow structure where it exists and create structure where it does not
? Resilient--able to deal with the unexpected, not easily flustered
Work Environment / Physical Demands
Fast paced environment, requiring FLO Leaders to follow specific guidelines and instructions,
inspiring a
group to operate as a team to meet a set production goal. The ability to establish repetitious
routines,
monitor and adjust as required.
? Ability to frequently sit, stand, walk, reach with hands and arm's length, climb or balance,
stoop,
kneel, and crouch.
? Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25
pounds
? Posses the necessary level of hand / eye coordination to safely operate industrial equipment.
Knowledge, Skills, & Capability
• Basic Math and Reading Skills
• The ability to read instructions and perform simple math.
• Decision Making
• Confident and able to both make decision and ask for support.
• Communication Skills
• The ability to communicate and balance talking with listening, inspiring People to achieve
results.
• Motivation
• Being self-motivated and motived by achieving set targets while continually seeking out
opportunities to eliminate waste. Ability to accept and embrace change.
• Information Process
• Determining how information fits together and how the information relates to production
efficiency.
• Problem Solving
• The ability to break a problem down into steps and produce a logical timely solution.
• Time Management
• The ability to manage one's time effectively, schedule and prioritize tasks in accordance with the
demands of the day
Systems Usage
? Pack Manager
? Kronos
? SAP
Performance Metrics and Trends
? Moves per hour
? Incidents and accidents
? Completed Safety Observations
? Pack-Manager Data Entry & Errors
? Absenteeism
? Overall FLO team's motivation and competency.
? Ontime/ timely shipping.