Oracle ERP Instance Manager at Emerson Electric Co

Posted in Management 9 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: St. Louis, Missouri





Job Description:

At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers.
Whether you’re an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.

If you are an Oracle ERP Instance professional looking for an opportunity to grow, Emerson has an exciting opportunity for you!  Based in our St. Louis, MO or Sidney, OH locations, you will have overall responsibility for the operations of the Group Oracle Instance(s) including but not limited to instance roadmap, patching strategy, change control, and technical support. Plans activity and is responsible for the mainstream environment and developing and following appropriate change control and audit procedures. He/she will work with the business unit project and application support teams, instance coordinators, and Corporate IT resources to resolve technical issues and provide support on Instance related technical requests. He/she will work closely with the Commercial and Residential Group IT team members and Corporate IT Technical Services Manager to achieve the appropriate business goals and support the company objectives.

 AS AN ORACLE ERP INSTANCE MANAGER, YOU WILL: 

  • Work closely with the Technical Service Managers (TSM) and Oracle DBA team to establish and implement eBusiness Suite Technical Roadmap (includes upgrades and patches)
  • Work with Corporate IT teams on Tech stack roadmap development and implementation (database, application tiers, Discoverer)
  • Maintain & Manage Oracle Instance Footprint
  • Work with ITSS Oracle DBA team for continual Instance Performance Improvements
  • Patch Analysis, Tracking and Deployment. Ensuring end-state patch level for all Oracle Instances
  • Review current processes for Improvement Opportunities and Implementation
  • Act as single point of contact for ComRes group technical issues related to Oracle EBS Instances
  • Work closely with the Global Data Center & Oracle DBA team to resolve technical issues related to infrastructure & EBS Applications
  • Engage with Emergency Operation Center (EOC) on critical issues and represent ComRes Oracle Operations to resolve issues supporting established SLAs
  • Communicate issues clearly using both technical and non-technical language to appropriate stake holders during critical issue management
  • Provide support to global projects and production support teams in terms of instance request, patching & Clonin request, technical requests and issue resolution
  • Manage small technology projects and implementation with the assistance of PMO
  • Manage & Maintain Production Instance maintenance windows and yearly maintenance Calendar
  • Responsible for executing Maintenance windows and technical cut-overs working along with TSMs

WHO YOU ARE:

You establish clear responsibilities and processes for monitoring work and measuring results. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You make sound decisions, even in the absence of complete information. You relate comfortably with people across levels, functions, cultures, and geography.   

REQUIRED EDUCATION, EXPERIENCE & SKILLS:


  • BA/BS in Business Administration, Information Technology, or equivalent experience
  • 10+ years of IT experience supporting & managing large Oracle EBS Suite environments
  • 5+ years IT experience managing project(s)
  • Must have extensive knowledge and direct experience supporting Oracle Applications Suite
  • Must have direct experience within a large production product/service ERP environment
  • Thorough understanding of distributed systems architecture and comprehensive knowledge of multiple technica disciplines (i.e. servers, databases, middleware, storage)
  • Ability to Triage and solve complex problems
  • Demonstrate accountability, leadership, independent initiatives and willingness to lead and work with teams across multiple locations and time-zones
  • Experience with industry standard project management, software development and support processes and best practices desired, including ability to identify and assess risk to determine action
  • Ability to lead disparate teams consisting of customers, vendors, and peer organizations through informal reporting relationships required.
  • Experience in effectively communicating with a broad base of end users and multiple management layers
  • Ability to anticipate user requirements and identify and resolve complex problems
  • Travel requirements of 0-5%
  • Legal authorization to work in the United States  

 PREFERRED EDUCATION, EXPERIENCE & SKILLS:  


  • ITIL, PMP certifications a plus
  • Ability to conduct and prepare feasibility studies; develop proposals, including estimates for costs, schedule, and Resources    
  • Previous Emerson work experience

WHY EMERSON? 

Our Commitment to Our People

We invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy. Our training programs focus on end-to-end development from onboarding through senior leadership.

St. Louis, MO

Schedule

We offer the flexibility of a core hour work schedule. Employees can flex their start and stop times given they are working during the core hours of 9:00am - 3:00pm. Our teams work together to ensure their chosen work schedules are supporting our customers.

Benefits

Emerson places a high value on ensuring that team members have a good work-life balance. We provide access to a competitive benefits package, including the following: medical insurance, dental and vision coverage, 401k participation with a competitive immediate match, fitness center, tuition reimbursement, parental leave, and an online wellness rewards program. Immediate vacation and holiday leave available. Team member resource groups ensure that the Emerson values are incorporated into everyday team member life.

Why Work in St. Louis, Missouri

Our facility is in St. Louis famous for its Gateway Arch standing at 630 feet tall. St Louis is a family-friendly historic metropolitan area with a low-cost of living and first-class schools. The city offers excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year making this an exciting place to live and work.

About our Location

This location is the host of Emerson’s corporate headquarters and Commercial and Residential Solutions Tools, Hermetic Motors, and other businesses. Our products, such as the InSinkErator, Sensi, and RIDGID have become household names that support the comfort and well-being of our customers. The ComRes platform employees at this location provide support to the various businesses within Commercial and Residential Solutions, allowing for many networking opportunities across businesses. The connectedness between ComRes and Corporate employees allow for a close relationship and the opportunity to explore opportunities across Emerson.

Sidney, OH

Schedule
We offer the flexibility of a core hour work schedule. Employees can flex their start and stop times given they are working during the core hours of 9:00am - 3:00pm. Our teams work together to ensure their chosen work schedules are supporting our customers.

Benefits
Emerson places a high value on ensuring that employees have a good work-life balance. We provide access to a competitive benefits package, including the following: medical insurance, dental and vision coverage, 401k participation with a competitive immediate match, fitness center, tuition reimbursement, parental leave, and an online wellness rewards program. Immediate vacation and holiday leave available, including a shutdown from December 24 through New Year’s Day. Employee resource groups, including a very active Diversity and Inclusion committee, ensure that the Emerson values are incorporated into everyday employee life.

Why Work in the Greater Miami Valley Area
Our facility is located in Sidney, OH which is conveniently located within driving distance to several larger cities, such as Dayton, Troy, and Columbus. The area’s generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work.

About our Location
The newly renovated Sidney campus has 1M square feet of manufacturing floor with an additional 120k square feet of leading-edge lab facilities. This location is the headquarters for the air conditioning and cold chain businesses. Through our 30 years of scroll compressor expertise, our air conditioning related products help bring comfort and convenience in commercial, industrial and residential spaces. The cold chain business helps ensure that food safely and efficiently travels from farm to fork. Approximately 1600 employees work in Sidney, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Sidney location.
 

 Our success is measured by the positive impact we make on people, our communities and the world in which we live. Learn more about us!.

 Our Commitment to Diversity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.

 Diversity and Inclusion at Emerson is about welcoming, respecting, and valuing the differences each employee possesses. Inclusion is creating a real sense of engagement, belonging and connection for all employees. Learn more about our Culture & Values and about Diversity & Inclusion at Emerson.

 Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

 If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to idisability.administrator@emerson.com.  

Information Technology





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