Care Blue Service Manager/UKHC at University of Kentucky

Posted in Customer Service 5 days ago.

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Location: Lexington, Kentucky

Job Description:

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting DetailsJob Title

Care Blue Service Manager/UKHC

Requisition Number


Working Title

Department Name

M5500: AMB - Internal Medicine

Work Location

Lexington, KY

Grade Level


Salary Range


Type of Position


Position Time Status


Required Education


Click here for more information about equivalencies:

Required Related Experience

5 yrs

Required License/Registration/Certification

Registered Nurse

Physical Requirements

The physical requirements of this position include: intermittently lifting, pushing, and/or pulling objects up to 50lbs; occasionally standing or walking with objects up to 25lbs; regularly sitting at computer workstation for extended periods of time with repetitive motions; and occasional (


Primarily Monday through Friday 8AM-5PM.

Job Summary

The office of the Executive Vice President for Health Affairs works to achieve and fulfill UK HealthCare's ( UKHC ) mission and vision through organization wide strategic planning. The Service Manager for Care Blue will support this mission through business development and strategic planning, patient engagement, as well as community provider relations.

Duties include: maintaining and growing existing business partnerships, advising senior leadership on program progress and/or resource needs, as well as positioning to continue the growth of physician relationships within the health care community through outstanding commitment to patient care and dedication to UKHC . This position will also provide premier customer service for all Care Blue patients by engaging patients to ensure care requests are addressed in a timely manner and that all UKHC provided health care exemplifies our commitment to patient care quality.

The selected candidate will demonstrate strong relationship building skills, highly developed planning and organization skills, as well as strong organizational and financial analysis skills.

Skills / Knowledge / Abilities

MS Windows, Excel

Does this position have supervisory responsibilities?


Preferred Education/Experience

Deadline to Apply


University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently licensed as a nurse in the state of Kentucky, or eligible to obtain this license by date of hire?
    • Yes
    • No
  2. * Please indicate your years of paid work experience in a healthcare leadership role.
    • None
    • More than 0, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years, up through 7 years
    • More than 7 years, up through 10 years
    • More than 10 years
  3. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.
    (Open Ended Question)
  4. * University of Kentucky HealthCare seeks to attract, develop and retain highly skilled and competent employees, to provide the best experience for every patient, every time. If selected for a position, do you agree to abide by the UK HealthCare Values of diversity, innovation, respect, compassion, and teamwork?
    • Yes
    • No
  5. * Where did you first see this position advertised other than on UK's online employment system?
    • (Diverse Issues in Higher Education)
    • (Higher Education Recruitment Consortium)
    • Institute for Diversity in Health Management
    • A Colleague, Friend and/or Family Member
    • None of the Above

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter