Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

The Fulfillment Reporting Team is part of the Global Data & Analytics (GD&A) organization. GD&A was established as a dynamic, growth focused department accountable for delivering advanced insights, rooted in data intelligence, that measure the value our products are providing to existing clients and inform market and sales distribution strategies. The Fulfillment team is responsible for:

• Creation of standard and custom reporting for clients, brokers, sales, and other partners.
  
  


• Lead projects based on reporting needs as new products are released.
  
  


• HIPAA and policy/procedure workflow management.
  
  


• Knowledge of multiple Cigna products and systems and the ability to provide custom reporting for each.
  
  

Core Responsibilities:

• Responsible for development, assessment, monitoring and execution phases of the data analysis process.
  
  


• Provide comprehensive consultation to business partners throughout the life cycle of a request (document business/technical requirements, create/execute test cases, and facilitate programs from beginning to end).
  
  


• Perform routine and adhoc (Drill-Down) analysis as it relates operational trending and quality processes.
  
  


• Manage the reporting request queue, communicate with requestors and team members and document all new requests.
  
  


• Become a subject matter expert on various Cigna products.
  
  

Qualifications:

• MUST BE a current contractor with Cigna, Express Scripts or Evernorth.
  
  


• Minimum of 3-5 years' experience in data analysis with direct responsibility for data analysis and management, relational databases, and reporting. Preferred experience with health data.
  
  


• Intermediate level expertise in the use of relational database concepts with the ability to write programs/code to perform queries on data and retrieve data from multiple tables/sources via SAS, Excel and SQL is required. Python is preferred.
  
  


• Proven experience in interpreting and translating business needs into technical requirements.
  
  


• Strong data mining skills including the ability to perform research and conduct root cause analysis.
  
  


• Proven ability to navigate in an ambiguous environment and effectively problem solve in a matrixed organization.
  
  


• Strong communication skills including the ability to present technical information to a varied audience and lead meetings when necessary.
  
  


• Ability to collaborate with other teams.
  
  

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.