As a UX Designer on the People Technology Team, you will work with a highly collaborative team of UX designers, researchers, product managers, and engineers to create compelling human centered experiences within a mobile space. The People Technology Experience and Product team works to create tools that work for our Best Buy employees by prioritizing the user and helping them balance their work life as they develop and refine their careers at Best Buy. The UX Designer plays a central role in the promotion of Human Centered Design, participates in defining and facilitating discovery efforts, is responsible for the communication of design intent, delivering solutions, and advocating for continuous improvement of experiences for our employees.
Work with experience designers, product managers, engineering leads, and business stakeholders to gain alignment on solutions and align user and business needs.
Supports the UX team in problem definition and solution design by providing insights into current capabilities and functionality across the product.
Create appropriate UX Design deliverables to support the work effort of teams and to ensure standard design practices are utilized and overall experiences are consistent.
Approaches work from a mobile-first focus with a deep understanding of mobile standards and best practices as well as a curiosity to explore and innovate.
Participates in the presentation of high-level solutions and strategies to product and/or project stakeholders, engineering leadership, and UX leadership.
Supports applicable research and testing activities within area of responsibility.
Leverage UX research, site metrics, and usability findings to back up assertions, make recommendations, and drive strategy.
Participate in and help to lead UAT and team development and launch support activities.
Assist teams in defining problems and supporting strategy across product teams to create multi-channel experiences.
Foster and participate in a culture of collaboration, feedback, curiosity, and continuous improvement.
Ability to present designs, drive consensus and negotiate trade-offs effectively.
Ability to work through complex design solutions and understand the technology behind those solutions.
4+ years’ experience in Human-Centered Design, Service Design, Product Design, Human Computer Interaction, Graphic Design, Information Architecture, Multimedia, Communication, Instructional Design, or equivalent experience.
2+ years’ demonstrated experience in envisioning, defining and modeling end-to-end user experiences
Intermediate to advanced skills with tools such as Figma, Sketch, InVision, Axure, Mural, Photoshop, Illustrator, Visio, Balsamiq, OmniGraffle, etc.
A strong understanding of mobile standards and best practices within a native app experience.
Extensive portfolio of mobile work that demonstrates knowledge and skill in experience design.