JOB DESCRIPTION The Outlet Sales Leader leads a high-energy, driven sales team who is passionate and determined to deliver an unexpected and extraordinary experience both internally and externally. The commitment to educate and deliver first-class service are key components to exceed sales goals, build world-class customer relationships and embrace the RH brand design ethos. The dynamic environment offers the autonomy to exercise creativity and be empowered to "do the right thing."
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
Live our Vision, Values and Beliefs every day
Coach, mentor, train and develop sales associates
Collaborate with leadership team to resolve "customer delight" issues to ensure customers are satisfied with an immediate resolution
Communicate open and transparent feedback to all members of Team RH
Elevate brand standards and merchandise presentations
Analyze weekly and daily business goals to achieve unimaginable results
Minimum of two years of experience in retail leadership, preferably in the home furnishings industry
Undergraduate degree or equivalent experience
Exceed sales goals and all RH expectations
Commitment to quality with exceptional attention to detail
Sense of personal style and a polished appearance
Proficient with current technology i.e. iPads, Mac, PC
OUR PHYSICAL REQUIREMENTS
Ability to lift and move furniture and accessories up to 50 lbs., while utilizing appropriate equipment and adhering to safety guidelines
Ability to maneuver effectively around sales floor, stock room and office
ABOUT US RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.