Customer Service Representative-Service at MORRIES AUTOMOTIVE GROUP

Posted in Admin - Clerical 14 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Minnetonka, Minnesota





Job Description:

Morrie’s Auto Group is looking for a BDC Representative to join our corporate service team. If you are motivated, detail oriented, and enjoy working in a fun, fast-paced working environment, then we have an opportunity for you.

Essential Job Functions:


  • Answer all incoming phone calls generated from dealer websites and other sources of advertising

  • Answer all incoming Internet leads with email and phone calls

  • Respond to all chat conversations until contact is made

  • Schedule Service appointments

Qualifications/Skills:


  • Effective spoken and written communication skills

  • Ability to follow procedures and use provided scripts

  • Team player attitude

  • Prompt and courteous

  • Strong attention to detail

  • Experience taking high volume calls in a fast paced, demanding environment

  • Previous call center experience is a great asset

  • Ability to quickly build rapport with prospects

  • Ability to successfully handle up to 100 prospects each month and make over 100 calls a day

  • Experience taking high volume calls in a fast paced, demanding environment

  • Previous call center experience is a great asset

  • Must be able to work flexible hours including evenings and Saturday’s

  • At least 1 year of customer service experience.

Benefits

We offer competitive compensation, as well as a comprehensive benefit plan – including medical, dental, paid time off, STD/LTD, 401K and life insurance.  We also offer opportunities for advancement.




Salary: $7.00


Sponsors