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Load Control Manager (L3, 3rd Shift) at DHL Express

Posted in Manufacturing 10 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Erlanger, Kentucky

Job Description:

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.  

Start YOUR career with DHL today…

We currently have an immediate opening for a Load Control Manager in our Erlanger, KY Hub. The Load Control Manager is responsible for managing the team that provides safe and accurate load plans using the automated weight and balance program for containerized flights and ensures that the entire process meets customer and internal requirements and is completed in an organized, efficient and safe manner. The Load Control Manager coordinates communication between HUB operations and Network Planning and ensures proper communication to down line Service Centers of all load information in an accurate and timely manner.

Key Responsibilities:

  • Ensures proper coordination of customer material on all containerized aircraft at CVG and within other flights in the US network in relation to load planning activities.

  • Responsible for hiring, training, motivating, counseling and discipline of assigned employees.

  • Motivate and develop supervisors to lead department in daily operational activities.

  • Participates in the establishment of department goals and the implementation of procedures and performance standard to achieve those goals.  Manages, coordinates, monitors, and evaluates the activities of department staff.

  • Monitor employee performance, attendance and hours.

  • Monitor department performance.

  • Interact with the Hub, ACS, and NCG groups on load plans, excess weight and or bulk issues. 

  • Formulate strategies for excess material and/or system reroutes.

Skills & Qualifications:

  • High school diploma or equivalent education required. Bachelor or Associate degree preferred.

  • Minimum two years of experience in Hub and/or airline operations.

  • Ability to report to work at any time, as operational needs required.

  • Excellent analytical, problem solving, organizational, record keeping, leadership, interpersonal, and motivational skills.

  • Ability to effectively and accurately perform and manage assignments and staff to meet performance goals.

  • Ability to communicate effectively and clearly, in writing and orally, both in one-on-one and in group situations.  Ability to interact and communicate with all levels of staff and management.

  • Ability to operate PC-based software or automated data systems.

  • Ability to perform jobs of subordinates.

  • Ability to travel for short periods to domestic and/or international locations.

  • Must be able to pass FAA/DOT random drug screenings.

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here: