Posted in General Business 5 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: La Salle, Michigan

Job Description:


Position Summary
The Dockhand is responsible for assisting the marina team in order to serve marina customers and guests by performing a variety of tasks including but not limited to general operation of the docks and assisting boaters. The Dockhand must work to maintain a safe and clean environment throughout the harbor and marina facilities.

Essential Duties and Responsibilities

Provide SHM members with the best experience possible
Greet all customers in a manner that expresses a kind, courteous and professional character
Help orient members and guests to the marina, facilities, and answer other commonly asked questions
Assist customers with general boating needs
Maintain and clean restrooms, docks, walkways, grounds and other areas designated by management
Ensure docks and equipment are operational at all times
Comply with OSHA regulations, environmental regulations, and adhere to all site rules and expectations
Availability to work overtime when required
Ability to work weekends and holidays

Technical and Physical Requirements

Ability to work safely around the water
Must be able to swim
Ability to lift 30 pounds
Basic boat handling skills preferred
Previous marina experience preferred
Previous customer service experience preferred

Minimum Soft Skills Qualifications

Excellent verbal and written communication skills
Positive attitude and willingness to learn
Ability to provide exceptional customer service and an understanding of customers' needs
Excellent interpersonal and collaborative skills while working both independently and within a team context
Demonstrates ability to prioritize and work unsupervised
Eager to engage in a growing, fast paced, and industry-leading company

The Company
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM offers professional education and training opportunities and the chance to work with - and learn from - highly experienced marina professionals. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities. #boatingcareers

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at