JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. JPMorgan Chase & Co.is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits.
Consumer and Business Banking (CCB) Technology Finance & Business Management (F&BM) supports the CBC Technology leadership team, leading the following objectives: Financial Tracking and Reporting, Requisition Management, Vendor Management, Resource Forecasting, Cost Saves Initiatives, Department Budgeting, Reporting, and Ad Hoc Requests.
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
Overview:
This position is for an executive to drive the business program, change management and business management agenda for all Technology Finance & Business Management (F&BM) across the Consumer & Community Bank
CCB Technology F&BM is defined as all operations focused providing an exceptional Client Experience from Client On-Boarding through our Customer Service process
This role reports directly to the CFO of CCB Technology
Responsibilities:
Provide strategic planning support for CCB Technology CFO to enable multi-year, transformational finance strategy
Drive the CCB Technology Finance & Business Management Roadmap & Strategy: Partner with key leaders across Tech F&BM, CCB Finance, CCB Technology, Global Technology and other Tech LOBs and apply knowledge of industry leading practices and simplify processes and tools.
Drive CCB Tech F&BM transformation efforts; focus on process design, organizational strategy and own/shape the refinement of an agile, product based operating model
Design Finance strategy and planning workshops based on business objectives and stakeholder analysis including adopting appropriate approach/methods, facilitation techniques, pre-work, artifacts and deliverables
Lead a cross functional team in the planning and execution of finance strategy and planning workshops
Partner with CCB finance & technology functions to identify new opportunities including process and/or value chain analysis, product/service catalog creation, engagement model, process and solution enablement plan and employee engagement and change management.
Act as the liaison back to the firm wide transformation teams (i.e. Global Technology, LOB Tech CFOs, Corp Finance/P&A, etc) to ensure that the processes/approach for CCB Tech F&BM is aligned, enabling and supporting a move towards a firm wide approach, while enabling local flexibility.
Develop best-in-class project management organization and capabilities, based on latest practices and techniques while partnering with
Work closely with leadership team to conduct periodic strategy sessions to keep strategy fresh and adjust to changing market and organizational conditions
Influence senior business and technology stakeholders across JPMC ensuring execution on a coordinated strategy that scales finance technology capabilities firm wide and maximizes business outcomes, including preparing messaging and material.
Qualifications:
10+ years' experience in finance, technology, project and business management functions
Familiarity with finance core processes/functions, operating models and a strong passion for FinTech and staying abreast of industry trends
Strong relationship and interpersonal skills and the ability to interact with senior business, finance and IT executives
A strategic thinker with sound financial acumen, technical skills, analytical ability, good judgment, and strong operational focus
Significant experience with various project management methodologies e.g., waterfall, agile etc. as well as implementation of supporting tools e.g., JIRA
Able to distill widely variant feedback into root cause issues and provide actionable feedback to other senior stakeholders. Excellent technical and business presentation, writing, and verbal communication skills
Track record of driving strategy, organizational and operating model change
Exceptional communication skills, with excellent presentation, preparation, and delivery skills
Results-oriented, self-directed, and well organized with an ability to execute on multiple projects at the same time
Proven ability to lead a team and develop junior/senior resources
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
