Security Support Staff at Dorney Park

Posted in Retail 10 days ago.

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Location: Allentown, Pennsylvania

Job Description:
Overview Working with us is an opportunity that can pay off for years to come - with skills, knowledge, experiences and friends that can last a lifetime!

A Seasonal job with us can lead to a successful future. That's because you will:

  • Develop resume-building skills to help achieve your career goals
  • Work in a welcoming and diverse environment
  • Gain knowledge through training programs and work experience
This position is primarily responsible for the issuance of property (keys, radios, cameras, etc.) to all park departments, dispatch and management of park radio communications, and property management for the Park Lost & Found. This associate is expected to be trained in all areas where the Support Staff may function. With proper training, the associate is expected to learn our CAD system for dispatch, the Chargerback system for Lost & Found, and our property office management system.

Qualifications We're looking for:

  • A genuine interest in making people feel welcome using your smile and positive nature
  • Keen to be a part of something you believe in, providing fun while having fun at work
  • Openness to learn, grow and develop skills
  • Commitment to your team by being on time and working scheduled shifts
  • Desire to be outdoors for extended periods in all weather conditions
Minimum Qualifications:

  • Must be at least 18 years of age
  • Possess a High School Diploma or GED
  • Certification in First Aid, CPR, and AED is preffered, but not required
  • Possess a valid state/provincial Driver's license
  • Ability to work well under pressure
  • Ability to effectively utilize equipment (photocopier, scanner, computer, etc.)
  • Ability to effectively communicate with guest, associates and supervisor
  • Strong organizational Skills
  • Must be able to read, write, speak and understand English Ability to work nights, weekends and holiday periods to meet business needs.
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

Ready to start your future now? Apply Today!

Responsibilities You'll Make a Difference:

  • Interact with our guests and make their day amazing through meaningful connections
  • Share your passion for creating a warm and welcoming environment with your team
  • Deliver fast and accurate service
  • Contribute to our exceptional track record for safety
Minimum Duties and Responsibilities:

  • Learn the proper procedures of the property office and follow them when providing equipment to park associates
  • Learn the Chargerback system and its proper use for the Lost & Found office
  • Learn our Computer-Aided Dispatch (CAD) system and the proper procedures for dispatching all departments
  • Handle additional assignments from the Support Staff Corporal or Administrative Sergeant in a timely manner
  • Read, understand, and follow the Dorney Park Patrol Policy Manual
  • Maintain a safe environment for staff and guests
  • May be required to work longer then scheduled, due to the nature of the job
  • Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
  • Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
  • Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
  • Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
  • Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
  • Other duties may be assigned.