AutoNation USA North Phoenix Are you an Automotive Technician looking for steady work at a company that refuses to slow down? Are you tired of having your hours back-flagged without any explanation as to why? Do you want to enjoy the benefits that come along with working for a large company, but still want to feel like you're part of a "family" at the shop you call home? Whether you're an experienced tech or a military veteran, AutoNation has opportunities from coast to coast!
AutoNation USA in Phoenix is NOW HIRING Automotive Technicians!
Our ideal Service Tech will have at least 3 years experience in a dealership or auto shop setting. ASE certifications a PLUS, but not required.
At AutoNation, we want our employees to feel happy, healthy, and valued as they work to provide a top-notch experience for our customers. We offer our full-time Associates great, competitive benefits:
Higher income potential
Paid certification training at no cost to you
Full benefits package including Paid Time Off & 401K w/ Company match
A clear path to become Master Certified
Generous employee referral bonus program for Technicians (employees can earn up to $2500 per Tech referral!)
Employee discount on vehicle purchases, parts, & service
Advancement opportunities in Service including Advisors and Management
Position Overview The Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.
Who Would I Interact With? This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.
What are the day-to-day responsibilities?
Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.
Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
Documenting work performed on each vehicle on the repair order.
Maintaining an inventory of normal Technician's tools not normally inventoried by the Service department as "special tools."
Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
Providing an exceptional customer experience to drive loyalty
How will I know if I am successful? The performance of a Advanced Technician is measured by achieving:
Targeted Customer Satisfaction Index
What are the requirements for this job
High School diploma or equivalent
2+ years experience as an automotive technician
Automotive technical training (varies based on store needs)
Attention to detail
Organization and follow-up skills
Valid in-state driver's license and have and maintain an acceptable, safe driving record
What are the opportunities for career growth? Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:
AutoNation is an equal opportunity employer and a drug-free workplace.
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