Job Description:

 

Pegasus Aviation Services, an Akima Company, is headquartered at Anchorage Int’l Airport in Alaska, the preeminent International Cargo crossroad for Transpacific Freighter activity. Pegasus serves the global aviation industry Domestic and International Passenger and Freighter Airlines and has an established reputation for quality aviation services. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to safety, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our more than 14,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

 

Job Summary:

Operations Supervisors are responsible for assisting in meeting company goals through the provision of services to our customers. Represents the company in routine daily interactions with customers, airport officials, regulatory agencies and other interested parties. Participates in the development and implementation of operational policies and procedures.

 

Responsibilities:

• Provide flight operations assistance to Customer airline crewmembers


• Communication skills essential


• Coordinate crew movements with local hotels and transport companies


• Provide timely updates to Pegasus Intranet for Customer airlines


• Monitor movements of Customer aircraft to ensure timely and correct arrival


• Information provided to Pegasus staff to ensure manpower coverage available


• Liaise with Customer airline staff as required


• Carry and operate a radio/pager as required


• Assist other Pegasus departments as required


• Must maintain a pleasant and professional demeanor at all times


• Accuracy when working with numbers a must


• Miscellaneous duties as assigned

 

Minimum Qualifications: 

• Demonstrated high level of expertise in Windows based computer programs, I.E. Excel, Word Prior experience in airline operations


• Prior experience handing airline customer service


• Valid Driver’s license


• Be at least 18 years of age


• Must be a U.S. Citizen or show proof of right to work in the U.S.


• High School graduate or GED


• Must be willing to work occasionally in inclement weather


• Must possess excellent communication skills


• Ability to lift 50 pounds comfortably


• Able to fluently read, write, speak and understand English


• Ability to work under stressful situations and tight time constraints in a fast paced environment


• Professional appearance and attitude


• Flight crew and customer relationship skills a must


• Must present a clean and neat work area to our customers


• Attention to detail


• Self-motivated, team player


• Reliable and dependable


• Required to work nights, weekends, holidays, and/or varying schedules


• Successfully complete a background investigation, including FBI fingerprints, criminal history check, and pre-employment drug test


• Must be able to obtain airport badge with US Customs clearance

 

Desired Qualifications:

• Aircraft Dispatcher certification.


• Prior experience as an operations agent.

 

Background position skill ranking areas: 

Language Skills:

• Read and interpret documents such as safety rules, policy and procedure manuals.


• Write reports and correspondence.


• Speak effectively one-to-one and before groups of customers or employees of the organization.

 

Math skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

 

Reasoning Abilities:

 

• Apply common sense understanding to carry out instructions furnished in written, oral, diagram form.


• Deal with problems involving several concrete variables in standardized situations.

Physical Demands: Mild to moderate.

 

The OPS Supervisor on occasion may lift or move with help up to 200 pounds, and/or more frequently lift or move 70 to 100 pounds, and constantly lift or move up to 50 pounds the OPS Supervisor is regularly required to use hands, talk, hear, bend, stoop, kneel, and is frequently required to stand, walk. The OPS Supervisor may be required to climb, sit, and balance.

• While performing the essential functions of this job, the OPS Supervisor is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.


• The OPS Supervisor is frequently required to climb stairs, bend at the waist, kneel, crouch or stoop. Specific vision abilities required by this job include close vision and color vision.


• The OPS Supervisor is occasionally exposed to outside weather conditions.


• The noise level in the work environment is usually moderate but can vary dramatically depending on location and time of day.  During aircraft arrival the OPS Supervisor will be exposed to a high noise environment for a short period of time. Hearing protection is required and provided.

Fair Labor Standards Act Status: Hourly non-exempt

 

The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position.  This is not intended to be a complete list of all duties, responsibilities, and skills required.  Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary.  We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

 

We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

 

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053.   Reasonable accommodation requests are considered on a case-by-case basis.

 

The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website. 

 

Please do not use the dedicated email or phone number above to inquire on the status of your job application.

 

In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.

 

 

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