Harnish Group Inc. is the Caterpillar Dealer in central and western Washington, central and eastern Montana, northwestern Wyoming, northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery Co., N C The Cat Rental Store, N C Power Systems Co., Tractor & Equipment Co., T&E The Cat Rental Store, and SITECH Northwest Inc., representing Caterpillar, and other manufacturers. We are a family owned and managed company with 1,100 employees. Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence. 

There is an opening for a Credit Area Manager, a member of our leadership team at Anchorage Corporate. This position is located in Anchorage, Alaska, and reports to the Corporate Credit Manager. This position will lead a group of employees and will be responsible for the following:

Business Management:

• Coordinating the financing of equipment sales and works with Sales in structuring and selling equipment financing as a method of promoting equipment sales.


• Administering customer financing according to company policy and practices


• Training equipment sales staff on financing and programs available


• Promoting good working relationships with member company departments


• Visiting major area branches quarterly


• Attending company management meetings


• Regularly corresponding with Corporate Credit Manager


• Recording transactions and disputes according to Company policy and practice


• Maintaining up to date knowledge of company policies


• Keeping current with credit law changes


• Ensuring collections are actively managed within Company protocols


• Monitoring and working with internal and external collections


• Recommending any changes needed to credit policies


• Overseeing customer communications


• Assisting legal staff as needed


• Overseeing and maintaining filing protocols of credit department documents

 Customer Service Management:

• 
   Conducting visits with customers monthly


• Reviewing accounts receivable and other reports with direct reports and credit manager monthly


• Reviewing and recommending changes to customer credit limits as needed


• Developing and maintaining good customer relationships


• Monitoring and responding to customer complaints quickly and professionally

 People Management:

• Leading and managing area credit department team


• Implementing and training direct reports on credit software

Personal Attributes, Experience, and Education: 

• Able to represent the company with a high degree of professionalism while practicing the Company values.


• Ability to create and maintain positive relationships with internal and external teams under stressful circumstances


• Ability to be a certified six sigma green belt by one year post date of hire into position


• Ability to quickly and professionally respond to customer inquires


• Pays strict attention to detail


• Knowledge of general accounting practices


• Ability to read and analyze company policy


• Ability to work on Microsoft Office products essential


• Experienced in assessing creditworthiness of customers and customizing credit within company policy


• Minimum of fifteen years’ experience is preferred or the equivalent of undergraduate school and 10 years’ experience with Caterpillar, Cummins or MTU preferred. College degree in business administration or related discipline preferred.


• Valid Driver’s license

We offer a competitive benefits package that includes salary, health benefits, vacation, sick leave, life insurance, 401(k) with profit sharing and company match. For more information about N C Machinery Co and to apply for this position under Careers, please visit our web site at www.ncmachinery.com

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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