Equifax is seeking an experienced Product Owner as part of the Global Operations team. The Product Owner is responsible for the overall functional requirements of Salesforce to orchestrate business processes across the enterprise, including definition of business needs, business process and business requirements. The Product Owner is also responsible for identifying areas of transformation and standardization to enable enterprise processes via Salesforce and enable business value. The Product Owner works with Process Owner/Architect, Project Manager/Scrum Master, and Salesforce Admins to deliver a complete solution.
The Product Owner works cross-functionally and with multiple levels of the organization to ensure timely and quality design of end-to-end solutions. The successful candidate will be experienced and motivated, with a strong sense of urgency and strong understanding of the Salesforce platform and capabilities.
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
The Perks of being an Equifax Employee?
We offer excellent compensation packages with market competitive pay, comprehensive healthcare packages, 401k matching, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
Grow at your own pace through online courses at Learning @ Equifax.
What You’ll Do
Collaborate with multiple levels of the sales, marketing, finance and operations organizations to understand current business issues and pain points.
Identify opportunities to leverage the Salesforce platform to address pain points and drive business value.
Partner with business stakeholders to understand current business processes, identify gaps between current processes and enterprise process, define solutions to address gaps, document user stories and business requirements and associated business value.
Support prioritization of user stories across multiple business processes and stakeholders.
Design and implement business solutions to satisfy functional and non-functional requirements while ensuring quality, scalability and timely delivery.
Create and maintain project deliverables to ensure business processes, use cases, business requirements, functional designs, test plans, etc. are thoroughly and consistently documented using standard templates and centralized repository
Assist in designing the data and solution architecture to support business processes
Collaborate with Process Owner/Architect, Admins and IT partners on complex technical solutions
Document acceptance criteria and testing requirements for positive, negative and regression testing for user stories.
Support QA Leader to execute testing activities for use cases, including defect resolution (tracking, triage, resolve, re-test)
Provide content for end user training design, documentation and delivery efforts
Provide end user and production support
Embrace the Equifax single instance strategy for Salesforce.com by supporting governance processes and designing business solutions within the governance model.
Maintain an understanding of the Equifax Salesforce.com platform and functional components, including functional data model, integration between components and impacts of process and functional designs with upstream and downstream processes.
Establish and maintain positive communication and professional relationships with internal/external customers, team members and vendors/partners.
Stay current on Salesforce.com functionality, best practices, releases, product roadmaps and 3rd party applications available via the AppExchange.
