Job Description:

Client Partner

Qualification:

BS Degree,MS or MBA degree preferred

Responsibility:

Manage on time and on budget delivery with planned profitability,consistently looking to improve quality and profitability2/nLead the onsite project teams and ensure they understand the client environment3/nResponsible for Backlog growth Existing projects Renewals/Extensions of current projects Rate Revisions4/nDrive RFPs / Proactive bids into Renewals, Extensions,Application/Project additions,Application rationalization and modernization5/nBuild senior and strategic relationships through delivery excellence 6/nUnderstand the client environment,issues,and priorities7Serve as the day-to-day point of contact for the clients taking the lead in delivery8/n Support and drive firm-wide delivery initiatives,as directed9A CRM shared measures are margin,revenue,client satisfaction, & employee retention/nCRM role-specific measures are bid vs did,renewal win rates,& client experience/n10Act as day-to-day client contact,building and managing client relationships11/nWork with the Engagement Delivery Partner to ensure the delivery organization delivers on time and on budget12/nActive in supporting the Client Partner in managing day to day activities with responsibility for specific relationships13/nA key focus of the role is to identify new and expansion opportunities on accounts 14/nAct as the link between sales and delivery on accounts but is not a billable role

Must Have Skills

• Account Management Skills

• Psft- Project Portfolio Mgmt

Technical Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	Account Management Skills	NA	Required
2	Psft- Project Portfolio Mgmt	PL4	Required

 

* Proficiency Legends

Proficiency Level	Generic Reference
PL1	The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2	The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3	The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4	The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

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