Posted in General Business 30+ days ago.
Type: Full-Time
Location: Memphis, Tennessee
Are you ready to step into a position that combines your leadership talents, communication skills, attention to detail, ability to multitask, and unrelenting drive to help others? We are looking for an Operations Manager to join us in the Rare Disease TRC. In this multi-faceted role, the Operations Manager is ultimately responsible for ensuring that all pharmacy activities happen timely and in accordance with payer, pharma, and Accredo guidelines as required to deliver specialty drug therapies to patients, as managed by you and your team.
This person is responsible for being the direct point of contact for our external partners, i.e. Reimbursement Hubs and Pharma Manufacturers, acting as a liaison between those customers and our internal operations and account management leaders. The Operations Manager is responsible for the overall health of the program and will be expected to prepare operations analyses, including operational effectiveness and capacity utilization, and make recommendations for improvement to increase efficiencies.
This role also requires a strong people leader, as you will be accountable for a team of Program Managers who will be responsible for daily oversight of the all front-end pharmacy delivery and program management activities for the assigned specialty drug(s). As part of this leadership role, it will be important to coach and mentor the Program Managers in order to develop their skill sets and promote their career growth.
ESSENTIAL FUNCTIONS
QUALIFICATIONS
ABOUT THE DEPARTMENT
Through our range of health care products and services offered, Accredo team members provide in-depth care for patients with chronic health conditions like hemophilia, oncology, rheumatoid arthritis and growth hormone deficiency. In addition to health care products, we provide comprehensive management services – including outcomes measurement, counseling, clinical care management programs, social services and reimbursement services. By performing in these very high-touch roles, employees have a daily opportunity to make a positive impact on their patients’ lives.
ABOUT EXPRESS SCRIPTS
Advance your career with the company that makes it easier for people to choose better health.
Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the "Most Admired Companies" in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.
Express Scripts is an equal opportunity employer/disability/veteran
About Cigna
Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.
When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
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