Job Description:

Technology Support Specialist - Executive Office

Location(s)

US-NY-New York

Job ID

2020-67909

Schedule Type

Full Time

Level

Associate

Function(s)

Project/Program Manager

Region

Americas

Division

Engineering

Business Unit

Workplace Engineering

Employment Type

Employee

MORE ABOUT THIS JOB

Executive Office Technology Specialist

Technology is a fundamental driver in business. Harnessing this technology and improving productivity is vital for our Executives. Our team plays a vital role in not only handling all of the technology support for these Executives, but also to improve the technology that they are using. In this role you will interface directly with these Executives and their personal assistants. This role requires someone with great communication skills, interpersonal skills and the confidence to make fluid decisions.

RESPONSIBILITIES AND QUALIFICATIONS

Key Responsibilities:
Provide day-to-day support to the Executive Staff (C-Suite and Management Committee) for all technology needs.
- This position interfaces directly with the Executive staff and troubleshooting their issues to resolution while providing a high level of discretion and professionalism
- Working with Engineering to develop solutions for our clients
- Workplace hardware and software support including desktop, laptop, market data, IPT.
- In person and remote support as needed
- Maintaining, supporting and the installation of Work at Home technology

Key Skills:
- Highly motivated and communicates very well
- Excellent client service orientation, strong analytical and interpersonal skills
- Ability to make decisions under pressure
- Ability to prioritize and escalate things in a timely manner
- Experience working globally with multiple teams

Minimum Qualifications:

- Bachelor degree in computer science related major
- 5+ years experience in Desktop Administration
- A genuine 'I care' mindset and detail oriented
- Working knowledge of Windows 10, macOS
- Working knowledge of mobile devices iPhone, iPad, Android , Laptops
- Strong communication skills, ability to prioritize and respond to shifting deadlines

ABOUT GOLDMAN SACHS

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2020. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

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