Job Description:

About FIU

Florida International University is Miami's public research university, focused on student success. According to U.S. News and World Report, FIU has 42 top-50 rankings in the nation among public universities. FIU is a top U.S. research university (R1), with more than $200 million in annual expenditures. FIU ranks 15th in the nation among public universities for patent production, which drives innovation, and is one of the institutions that helps make Florida the top state for higher education. The fundraising campaign is furthering FIU's commitment to providing students Worlds Ahead opportunities. Today, FIU has two campuses and multiple centers, and supports artistic and cultural engagement through its three museums: , the , and the . FIU is a member of , with more than 400 student-athletes participating in 18 sports. The university has awarded more than 330,000 degrees to many leaders in South Florida and beyond. For more information about FIU, visit .

Job Summary

The FIU Online Assistant to the Financial Aid Online Coordinator provides leadership and support across the Enrollment Pathway in multifaceted activities associated with Prospects, Admissions, Financial Aid, Registration, Retention, Graduation, etc These include, but are not limited to the following:
- General Awarding, Reducing or Cancelling of financial aid offers
- Process student petitions financial aid adjustments
- Process student requests
- Maintain Student Records
- Draft Correspondence to communicate with students
- Resolves data inconsistencies in student information system
- The student will work adjacent to departments such as OneStop, Student Financials, and FIU Online Recruitment to assist with inquiries through, phone, email, chat, and walk ins
- Assist with filing and other clerical duties
- Provides informed counseling to students and parents regarding the financial aid & student financials process including loans, grants and scholarships and tuition costs via phones, email, salesforce cases, walk-ins, and events
- Provides information on available options and programs
- Will process in PS and Salesforce based on given direction

Job Category

Federal Work Study

Desired Qualifications

- Candidate must have the ability to effectively present information about requirements, deadline dates and general information for the Financial Aid Office to prospective and current students
- Ability to communicate effectively in writing and verbally
- Ability to provide superb and excellent customer service to enable prospective and current students to conduct their business in the enrollment area in a timely and efficient manner
- Knowledge of PC operations and software (Windows)
- Ability to maintain pleasant working relationship and work well in a team environment

Who May Apply

- Students enrolled at FIU, who have been awarded Federal Work Study (FWS) as part of their Financial Aid Award package.
- Student must be enrolled with a minimum of six (6) credit hours in a course of study leading to a degree or a Financial Aid eligible certificate, during Fall, Spring, and Summer semesters.
- Upon credits decreasing, award being canceled, or graduating, FWS employment must end.

Work Schedule

Hours will vary based on class schedule and needs of the department.

Advertised Salary

$15.00/Hour

Pre-Employment Requirements

Criminal Background Check
This student appointment may be subjected to a pre-employment background check.

Student Background Checks

Background check and fingerprinting is required if the job includes any of the following:
Duties:
Yes or No Working directly with and/or residing with minors and/or vulnerable persons.No Working in K - 12 schools.No Handling/managing cash, checks, cash transactions, gift cards, debit/credit cards, and/or cash equivalent.No Information technology (IT) related functions, e.g. Web Developer, IT Technician, etcNo Driving on behalf of the university (MVR Check only).No Those working in the Athletics Department who travel with students to events.No Working within museums.No Those working in the Office of Financial Aid, One Stop, or Office of the Registrar (Title IV access).Yes Special trust, responsibility, and sensitive location.No Working in centers of health and/or counseling care.No

How To Apply

Prospective Employee
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in \\"My Applications\\".
In order to be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position, be in good performance standing, and have been continuously employed at the University for at least six months.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.
*This posting will close at 12:00 am of the close date.

How To Apply

Current Employee
As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in \\"My Applications\\".
In order to be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position, be in good performance standing, and have been continuously employed at the University for at least six months.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.
*This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice
In compliance with the , the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: .

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency
Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.


FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access Affirmative Action Employer all qualified applicants will receive consideration for

Apply Now