Job Description:

About FIU

Florida International University is Miami's public research university, focused on student success. According to U.S. News and World Report, FIU has 42 top-50 rankings in the nation among public universities. FIU is a top U.S. research university (R1), with more than $200 million in annual expenditures. FIU ranks 15th in the nation among public universities for patent production, which drives innovation, and is one of the institutions that helps make Florida the top state for higher education. The fundraising campaign is furthering FIU's commitment to providing students Worlds Ahead opportunities. Today, FIU has two campuses and multiple centers, and supports artistic and cultural engagement through its three museums: , the , and the . FIU is a member of , with more than 400 student-athletes participating in 18 sports. The university has awarded more than 330,000 degrees to many leaders in South Florida and beyond. For more information about FIU, visit .

Job Summary

The Housing and Residential Life department is recruiting a Student Desk Assistant (DA) to join their team of professionals. The DA is expected to perform a variety of duties that contribute to the overall operation of the front desk in the residence hall.
The Desk Assistant is expected to:
- Abide by all Housing & University rules and regulations
- Enforce Housing & University policies, rules and regulations and provide documentation of policy violations to a supervisor
- Complete a full desk inventory audit upon starting his/her shift
- Verify and sign in all guests to the residence hall
- Be a receptionist for the desk, serving as an information resource to callers, taking messages, and forwarding calls appropriately
- Provide information to desk patrons and refer them appropriately when needed
- Check-in and check-out equipment to residents and maintain the equipment logs
- Assist residents with the lockout process (providing key, billing, etc.)
- Perform other duties as assigned and deemed necessary by the Residence Life Coordinator (RLC) and Assistant Residence Life (ARLC).

Minimum Qualifications

In order to qualify for the Desk Assistant position, a student must meet the following requirements:
- The Desk Assistant position will start on January 4, 2021
- Applicants selected must attend mandatory training sessions the week of January 4, 2021
- Be a currently enrolled FIU student
- Applicants must live on campus during employment
- Possess and maintain a minimum cumulative and semester GPA of 2.0
- Have a good student conduct record -- defined as not having been involved in any serious violations or incidents (including marijuana, alcohol, and physical violence), not be a \\"repeat offender\\" of policy violations, and not have received student conduct probation or housing exclusion status
- Must meet all eligibility requirements for employment as stipulated by Florida International University and pass a level II background check
- Customer service knowledge
- None to basic level of Microsoft Word
- Ability to take direction and work independently as needed
- Ability to maintain confidentiality when dealing with highly sensitive information

Job Category

Student Assistant

Student Disclosure

- Applicants must be currently enrolled as a student at FIU with a minimum of six (6) credits as an Undergraduate student or three (3) credits as a Graduate student during the Fall and Spring semesters.
- During the Summer semesters, Students need only remain enrolled and are not required to take credit hours, but cannot have graduated.
- Upon graduating, student employment must end.

Work Schedule

The manner in which the front desk shift schedule is created will be determined by the Assistant Residence Life Coordinator. Front desks are open 24-7 and hours worked will vary based on the Desk Assistant's availability.
Desk Assistant shifts are four hours long and Desk Assistants should not work more than 20 hours per week while classes are in session during the academic year. Desk Assistants must work a minumum of three shifts a week ( 12 hours/week).

Advertised Salary

$9.00/hour to $9.50/hour

Pre-Employment Requirements

Criminal Background Check
This student appointment may be subjected to a pre-employment background check.

Student Background Checks

Background check and fingerprinting is required if the job includes any of the following:
Duties:
Yes or No Working directly with and/or residing with minors and/or vulnerable persons.Yes Working in K - 12 schools.No Handling/managing cash, checks, cash transactions, gift cards, debit/credit cards, and/or cash equivalent.No Information technology (IT) related functions, e.g. Web Developer, IT Technician, etcNo Driving on behalf of the university (MVR Check only).No Those working in the Athletics Department who travel with students to events.No Working within museums.No Those working in the Office of Financial Aid, One Stop, or Office of the Registrar (Title IV access).No Special trust, responsibility, and sensitive location.No Working in centers of health and/or counseling care.No

How To Apply

Prospective Employee
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in \\"My Applications\\".
In order to be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position, be in good performance standing, and have been continuously employed at the University for at least six months.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.
*This posting will close at 12:00 am of the close date.

How To Apply

Current Employee
As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in \\"My Applications\\".
In order to be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position, be in good performance standing, and have been continuously employed at the University for at least six months.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.
*This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice
In compliance with the , the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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