JOB DESCRIPTION At RH we believe deeply that the \"right\" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take \"no\" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
The Sales Associates are the experts in delivering first class service to our teams and our clients, creating a luxury experience.
The perfect candidate will be an influencer in every aspect of this role both in the community and in our Outlet. S/he will have an innate leadership talent and committment to educating others. S/he is an innovator with an entrepreneurial spirit who embraces a start up mentality.
RESPONSIBILITIES
Greet and welcome clients with genuine enthusiasm
Connect and establish a genuine rapport with all clients
Allow clients to experience the features and benefits of merchandise, and overcomes any obstacles for clients
Offer additional merchandise that support or relate to client needs; inform all clients of sales promotions
Inform clients of additional services provided by Restoration Hardware e stores, catalog, and web
Consistently and accurately follow up on client issues in a timely manner
Openly communicat feedback to all members of the Outlet team
Process register transactions accurately and efficiently; assist clients with gift-wrapping and packaging for their purchases
Maintain visual merchandising integrity by regular cleaning; replenish merchandise on features and shelves
Speak to clients about RH assortment passionately and understand current design trends and how to interpret them
Process all reservation paperwork correctly, and provide accurate information to clients
REQUIREMENTS
1-2+ years experience in retail or furniture
Ability to hit sales goals and all company expectations
Ability to visually execute our creative vision
Ask questions, seek clarity, and dare to come up with solutions
Ability to prioritize and handle multiple tasks
Excellent attention to detail
PHYSICAL REQUIREMENTS
Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
Ability to maneuver effectively around gallery floor, stock room and office
Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
ABOUT US RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
