Job Description:

JOB DESCRIPTION
At RH we believe deeply that the \"right\" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take \"no\" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

As Senior Leader, Home Delivery Center, you will lead RH's vision and deliver operational excellence across all warehouse and home delivery functions. Motivated by RH's people-first approach, you will inspire, motivate, educate and provide strategic oversight for a team that plays an integral role in the continuous elevation of our customer experience.

The successful Senior Leader will be a steward of RH's Values and will foster a culture of engaged owners in a high-performing environment. Candidates who possess an innate desire to serve others, lead by example, embrace change, solve problems and are apt to say \"yes\" and \"we'll work hard to make it happen\" (rather than \"no\" or \"that's impossible\") will be at the top of our list.

At RH, we will provide you with continued training and development, a dynamic and team-oriented work environment and the opportunity for continued advancement.

RESPONSIBILITIES

• Live Our Values: People, Quality, Service and Innovation
• Assess, coach, train, mentor and develop direct reports to perform at an optimal level
• Align our RH Delivery Customer Experience with our RH Gallery Customer Experience
• Strategically plan, direct and oversee daily workflow and deliverables across all functions
• Elevate site-wide results through continuous assessment of key performance indicators
• Own all facets of P&L management and accountability, including analysis and reporting
• Leverage strong communication skills to effectively collaborate with internal and external stakeholders
• Drive compliance to safe and smart work practices to ensure operational guidelines and procedures are met

REQUIREMENTS

• 3+ years of Leadership in areas of: Furniture Home Delivery, White Glove Delivery, Distribution Center or Transportation Logistics is highly desired
• Ability to lead Our Vision and unify efforts across large teams
• Proven success in developing talent and building an internal bench of future leaders
• Excellent communication skills verbal, written and listening
• Ability to hire, train, coach and execute all facets of employee performance
• Demonstrated strong analytical, interpersonal and presentation skills
• Comfortable with and ability to use, learn and train new technology
• Ability to facilitate change within the organization in a positive manner
• Must pass background review and drug screen
• Physical stamina and ability to lift up to 100 lbs

FLEXIBLE SCHEDULES

• RH's Home Delivery Services operate 7 days a week. This provides our Delivery Teams with flexible and creative schedule options, as well as opportunities for overtime

ABOUT US
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Apply Now