Job Description:

HOURS:  Full-Time 

PAY: Move Associate Role $15.00 / When Assisting one of our Retail Stores, that role will be paid at Retail Rates.

OBJECTIVE:

The Move Associate will assist transitioning seniors and/or their families to comfortably, efficiently and lovingly move into the next stage of their lives. The Move Associate will help the transitioning seniors review and organize their possessions to provide a basis for decisions on what items will be moving with them. The Move Associate will be interacting with clients during what could be a very sensitive time and must be able to empathize with transitioning seniors as well as provide a stable and calming presence.  Displaying an “Attitude of Gratitude” to support the mission of Discover Goodwill will also be required.

The Move Associate will also perform other duties to support the Innovations team including sorting, logging and delivering inventory to the Retail Centers.  The Associate may also provide support to the Operations and Sales team by acting as a Donation Site/Services Associate or other Associate level position during times of need.

RESPONSIBILITIES:

• Must be able to communicate effectively and interact cooperatively with clients, family members and other team members while maintaining a professional manner and appearance.


• Provides excellent Customer Service with an “Attitude of Gratitude” while answering customer’s questions and concerns.


• Carefully packs/unpacks items that have been selected for moving using the methods described during training.


• Organize and set-up all the client’s possessions in the new home to ensure the most comfortable transition possible.


• Assist with arrangements for items that will not be moving to client’s new home.


• Ensures supplies and equipment needed for each job are collected and transported to the job site.


• Ensures new and purchased goods are protected, properly sorted, loaded, unloaded, and transported in accordance with company policies.


• Accepts donated goods, varying from small items to large heavy items.


• Ensures that every donated item is handled with care to show respect to the donor and for the item.


• Sorts donations/product into department production areas.


• Performs all other duties as assigned.

QUALIFICATIONS:

• Ability to calmly and lovingly empathize with transitioning seniors.  Experience with seniors is a plus!


• Must be versatile as this position will require ability to adapt to changing responsibilities in a professional, courteous and efficient manner.


• Able to stand for 8 hours at a time.


• Able to bend, twist, lean forward and sideways.


• Able to lift approximately 20-50 lbs., i.e. wardrobe boxes, crates, etc.


• Able to use a two-wheel dolly.


• High school diploma or equivalent preferred.


• Valid Colorado driver’s license with clean Motor Vehicle Record (MVR).

Physical Requirements

Attachment to Job Description 

Position:         Move Associate                       

	Continuously	Frequently	Occasionally	Never
	5-8 hours	3-4 hours	1-2 hours	0
LIFTING: (as defined by ADA)
Heavy:       45 lbs & over			X
Moderate:   15-44 lbs		X
Light:           14 lbs & under		X
CARRYING:
Heavy:       45 lbs. & over			X
Moderate:   15-44 lbs.		X
Light:           14 lbs. & under		X
PUSHING/PULLING			X
REACHING:
Above Shoulder			X
At Shoulder		X
Below Shoulder		X
TWISTING		X
BENDING		X
KNEELING/CRAWLING			X
SQUAT			X
CLIMBING - use of legs only (stairs)			X
CLIMBING - use of arms & legs (ladders)			X
HEARING			X
VISION:
Visual – close		X
Visual – distant			X
Visual - depth perception			X
HANDS/FINGERS:
Simple grasping	X
Fine Manipulation	X
Repetitive Movements	X
WALKING		X
STANDING	X
SITTING	X
SPEAKING	X
OTHER - Please describe:

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. 

Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Experience

Preferred

• 1 year(s): Working with a senior population.

Education

Preferred

• High School / GED or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

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