About Us
Hope. Care. Cure. These three simple words capture what we do at Seattle Children's -- to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families' ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho - the largest region of any children's hospital in the country.

In 2019, U.S. News & World Report once again ranked Seattle Children's among the nation's best children's hospitals - for the 27th year in a row. We received national rankings in all 10 specialty areas evaluated by U.S. News & World Report, and are honored to be the only pediatric medical center in Washington to be ranked.

As a Magnet designated institution, and classified among America's best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it's delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.
Overview

This position is responsible for supporting the Gender Clinic Co-Directors in efforts to maintain clarify of strategic goals, vision, and alignment with SCH goals. This role will provide administrative support to the Gender Clinic team to ensure smooth daily operations and attainment of project aims.


Communication:
* Coordinate and facilitate effective communication among project team, internal and external stakeholders, and management.
* Facilitate informing leadership regarding project management effectiveness
* Partner with other team members to ensure that initiatives, project and plans to sustain the program are understood by the implementation team as well as by stakeholders.
* Support the development and communication of the vision and long-term goals related to the program.
* Communicate with Gender Clinic patients and their families which may include scheduling/coordination of intake appointments and creating/sending email newsletters.


Program Coordination:
* Effectively manage and complete individual project tasks assigned within designated timelines and due dates
* Develop and maintain effective department and program communication tools and sites
* Develop and maintain standardized systems and materials to enhance team effectiveness
* Ensure materials, resources, and records are up-to-date and comply with established standards
* Serve as a point person for project work, in collaboration with project and program managers.


Other duties:
* Support insurance processing tasks for Gender Clinic patients.
* Provide assistance as needed to the Gender Clinic back office team.


#LI-KR1
Requirements
Required Education/Experience:
- High School Diploma or equivalent
- 2 years program administrative support or 5 years progressively responsible experience in administration/customer service

Required Credentials:
- N/A

Preferred:
- Bachelor's Degree in Healthcare, Communications, Marketing, Business or related field
- Experience working in public health, health care or social services
- Experience working on process improvement projects
- Strong familiarity with or experience working with transgender and nonbinary youth and their families

Our Commitment to Diversity
Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.

Seattle Children's is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

- Area of Interest: Project/Program Management;
- FTE/Hours per pay period: 1.0 FTE (80 hours per bi-weekly pay periods);
- Work Status: Regular;
- Department: Med Specialties A Programs;
- Shift: Day Shift;
- Job ID: 36929;.