Job Description:

Mortgage - Servicing Specialist II

1111 Main St, Kansas City, MO 64106, USA * 5175 N Academy Blvd, Colorado Springs, CO 80918, USA * 7800 E Orchard Rd, Greenwood Village, CO 80111, USA
Req #1470

Wednesday, November 25, 2020

At our Bank, webelieve common sense is more than just banking. We believe in finding financial solutions that cater specifically to our client's needs.We are looking for talented associates who understand the complexities of life and will offer simple solutions that best fit the needs of our clients.

If this is what you believe in, then you're definitely right for us. And, we might be the right bank for you.

As a Mortgage Servicing Specialist II, you will be responsible for verification of all uploaded loans on FIS, and accountable for client correspondence via email with regards to insurance and taxes.You will be responsible for a variety of tasks includingBalance LIP, Loan Control, ACH and Unapplied Funds and balance escrow disbursements, review the reject report and post corrected transactions daily, assist and complete loan research items. You will perform escrow analysis as needed, interact and explain the report to clients, assist with phone inquiries received and post transactions, and ensure that taxes and insurances are paid timely on escrowed loans, research bills when necessary.

Additionally, Mortgage Servicing Specialist IIs are expected to assist with training, monitor daily and monthly reports and force place flood or hazard insurance as necessary in accordance with procedures, including but not limited to issuing letters to clients and completing flood calculation worksheets for each transaction.You will maintain independent files as well as imaging all supporting all information required to process force place policies as well as supporting information used to complete the transaction, receive satisfactory ratings in compliance audits and assist in providing supporting information and/or explanations as necessary, andreport all compliance issues, violations of law or regulations to your manager or compliance officer. All associates are expected to build a great rapport with clients and fellow associates and treat others with respect and consideration regardless of their status or position.

All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

Minimum Requirements:To be considered for this position, you must possess the following qualifications.

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High school diploma or equivalent.

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2+ years of relevant job experience.

Desired Qualifications:To be considered an ideal candidate, you should possess some of the following qualifications:

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Associate's degree or equivalent.

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4+ years of relevant job experience

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Prior bank experience in loan accounting or loan balancing

Skills and Abilities:Below is a general list of desired skills and abilities; this is not an exhaustive list.

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Take initiative to research and resolve problems prior to asking for assistance from Supervisor.

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Verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions.

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Ability to think creatively and meet challenges with resourcefulness.

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Ability to prioritize competing demands and effectively manage multiple tasks and/or projects.

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Ability to make sound and timely decision, to consistently deliver on commitments, and assume responsibility for results.

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Ability to work effectively in a collaborative environment.

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Knowledgeable in MS Office applications which include Outlook, Word, Excel.

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Strong typing skills to meet production needs of the position.

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Well developed and proven organization skills with ability to utilize time efficiently.

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Ability to work with minimal supervision while performing duties.

Work Environment:

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Office setting with traditional hours.

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Sitting for extended periods of time (typically no longer than 8 hours).

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Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours).

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Must be able to work overtime to the extent necessary.

Thank you for your application!
The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.

Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen,employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

Other details


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Pay Type
Hourly

- 1111 Main St, Kansas City, MO 64106, USA

- 5175 N Academy Blvd, Colorado Springs, CO 80918, USA

- 7800 E Orchard Rd, Greenwood Village, CO 80111, USA

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