About Us

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.

Our 8,600 colleagues serve clients in more than 50 countries. We offer five core solutions:

• Organizational Strategy


• Assessment and Succession


• Talent Acquisition


• Leadership Development


• Rewards and Benefits

Visit kornferry.com for more information.

The Role

The Salesforce Technical Architect is responsible for the translation of business requirements to system/technical requirements, overall architectural design, solution implementation assistance, and system integration of the Salesforce application in the Korn Ferry environment.  The role requires both hands-on practical work and technical leadership.  The Salesforce Technical Architect is part of the Enterprise Applications team in the Information and Technology Group (ITG).

The successful candidate will possess excellent decision-making and problem-solving skills.  Be proactive, rather than reactive, have unwavering ethics and integrity, be flexible and responsive with the ability to work in a matrixed, geographically dispersed environment.  A well-developed results-oriented philosophy and work ethic; the ability to “get things done”.   The qualified candidate must also have experience assisting with the planning, organizing, and coordinating large-scale software development/implementation of business applications for medium-to-large organizations. Experience working on international projects for a global company is a big plus. Experience with information security and data privacy, including Safe Harbor data protection standards, is a huge plus.

Key Accountabilities

• Design and implement scalable technical solutions across Sales Cloud, CPQ, Service Cloud and Customer / Partner Communities

• Practical experiences in the entire SDLC from solution definition, solution architecture definition to design, development and testing of the SFDC application

• Effectively partner with technology teams to define and implement scalable and sustainable technical solutions translating business requirements into systems, services, and solutions using Salesforce technologies with best practices in mind


• Assist in customization of SFDC screens and integration, workflow, and security


• Assist in the definition of overall Salesforce architectural principles and framework.


• Help design, create and enhance application architecture and shape the architectural vision and roadmap for the organization


• Work in a consultative fashion to improve communication, collaboration, and alignment amongst teams inside and outside of the IT organization


• Assist in establishing best practices, standards, and operational guidelines, with focus on continuous improvement of platform reliability and serviceability


• Become subject matter expert in driving industry best practices for the Salesforce ecosystem and associated integrated tools. Stay current on Salesforce releases, new features, product roadmaps and 3rd party applications


• Provide process flow analysis and process redesign as needed


• Assist in the delivery of SFDC cloud-based application architectures and development, integration, distributed data management, and application testing

Skills & Experience

Ideal candidate must be self-motivated with a proven track record in Salesforce development and comfortable in the dynamic atmosphere of a technical organization with rapidly expanding customer base. Candidate must be organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities. Additional preferred qualifications are:

• 5+ years of relevant experience in Salesforce CRM


• B.S. degree in Computer Science, Software Engineering required, MIS or equivalent preferred


• Excellent spoken and written communication skills with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences


• Must demonstrate good judgment and pragmatic approach to delivering software that optimizes architecture activities across company needs, business constraints and technological realities


• Desired certifications: Salesforce Administrator certification, Salesforce Developer certification, Salesforce Advanced Developer, Salesforce Certified Technical Architect


• Experience with CPQ & Quote to cash processes preferred


• Ability to deal with ambiguity and thrive in a rapidly changing business environment


• Experience with enterprise integration tools and extract, transformation, and load (ETL) tools preferred


• Must have hands-on experience in some of the following technologies: Force.com, Lightning UI, APEX, VisualForce, SOAP, RESTful, .NET and related technologies (JSON, XML, etc.)


• Experience working and dealing with large international organizations and related legal and tax complexities is a plus

Other

Korn Ferry is an Equal Employment Opportunity/Affirmative Action Employer - Minority/Female/Disability/ Veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.