Job Description:

Mortgage - Loan Processing Manager at NBH Bank

N Academy Blvd, Colorado Springs, CO, USA
Req #1499

Tuesday, November 24, 2020

At our Bank, we believe common sense is more than just banking. We believe in finding financial solutions that cater specifically to our client's needs. We are looking for talented associates who understand the complexities of life and will offer simple solutions that best fit the needs of our clients.

If this is what you believe in, then you're definitely right for us. And, we might be the right bank for you.

As a Mortgage Processing Manager, you will oversee daily operation of the processing staff, including desk coverage, overflow processing, turn times and problem resolution. Proactively communicate with internal and external customers. Continually assess/improve processing policies and procedures for accuracy and efficiency. Understand and comply with all mortgage lending regulations. Meet established productivity levels and turnaround times as set by management. Create and maintain a team environment among loan officers and processing staff to complete transactions timely and efficiently. Collaborate with department managers to implement required changes. Review weekly pipeline reports and reallocate as dictated by volume. Create and maintain a team environment among loan officers and processing staff to complete transactions timely and efficiently.

You will be responsible for a variety of tasks including assisting Operations Manager on projects as needed. Conduct the hiring and oversee training of all new hire loan processors and existing staff. Lead and motivate all employees within the loan processing teams; provide disciplinary action when necessary. Hold monthly processing meetings and conduct annual employee reviews. Additionally, you are expected to, build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position.

All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

Minimum Requirements: To be considered for this position, you must possess the following qualifications.

-
Associate's degree in Business Administration, or equivalent combination of education and related work experience.

-
5+ years managing a loan processing department.

Desired Qualifications: To be considered an ideal candidate, you should possess some of the following qualifications:

-
Bachelor's degree in Business Administration, or equivalent combination of education and related work experience.

-
Encompass experience.

Skills and Abilities: Below is a general list of desired skills and abilities; this is not an exhaustive list.

-
Thorough knowledge and understanding of regulatory and compliance issues affecting all aspects of the lending process, including TRID rules.

-
Exceptional verbal, written and interpersonal communication skills; ability to apply a common sense approach to issue resolution.

-
Maturity and tact; ability to deal and react to highly sensitive issues in a confidential and professional manner.

-
Responsive and flexible; ability to adapt to changes in the work environment and modify approaches or methods to best fit the situation.

-
Proficient with MS Office applications including Outlook, Word, Excel, and PowerPoint.

-
Strong management and leadership skills.

-
Familiarity with local financial marketplace.

-
Must possess a valid driver's license.

Work Environment:

-
Office setting with traditional hours.

-
Standing or sitting for extended periods of time (typically no longer than 8 hours).

-
Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours).

-
Must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday.

-
Must be able to work overtime to the extent necessary.

-
Must be able to travel - estimated at 10% to 25% of the time.

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

Thank you for your application!
The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.

Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen,employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

Other details


-
Pay Type
Salary

- N Academy Blvd, Colorado Springs, CO, USA

Share this job:

.

Apply Now