Job Description:

The Account Manager, Experienced is a member of the CalPERS team and responsible for creating, developing, and managing relationships with CalPERS employer groups (State of California, Public Agencies, School Districts and Charter Schools) and for retaining and growing membership. In this role, you will partner very closely with the Blue Shield CalPERS team and cross-functional internal business partners.

This role is strategic and requires a combination of focus, flexibility, and willingness to play an active role in our overall relationship with CalPERS employer groups and engagement with our members. As a key member of the CalPERS team, we seek a driven self-starter and resourceful individual with strong relationship development, time management, verbal and written communication skills.

Responsibilities:

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Responsible for the sales, retention and support of CalPERS programs to CalPERS employer groups (State of California, Public Agencies, School Districts and Charter Schools), staff, Health Benefit Officers (HBO) and members

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Build strong, sustainable, and value adding trusting partnerships

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Applies initiative and independent judgement to resolve non-routine problems

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Understands underwriting methodology

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A wide degree of creativity and latitude is expected, especially in the area of year-round events to promote the CalPERS line of business

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Assist in the planning, development and implementation of client strategies associated with open enrollment and Health Benefit Officer engagement

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Create and facilitate presentations for internal and external audiences

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Represent the organization at trainings, client events including wellness meetings, open enrollment fairs, new agency meetings, and educational event

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Organize, and execute HBO Seminars prior to Open Enrollment

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Take the lead in the field scheduling of multiple Open Enrollment events in assigned territory

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Assist in the training of internal and temporary volunteers for Open Enrollment purposes

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Partner with the CalPERS team and marketing to develop collateral to promote scheduled events

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Lead the implementation of client specific programs and pilots

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Responsible for heightening community awareness about Blue Shield of CA and the various programs that we offer

- 2-4 years of Health Insurance experience in Account Management with a focus on CalPERS preferred, a Federal Employee program or Labor and Trust
- Bachelor's degree is preferred
- Working knowledge of the health care industry and related benefit products and services
- Strong verbal and written communication skills, including an ability to communicate effectively to a variety of audiences
- Ability to work cooperatively and strategically in a team environment
- Track record of understanding the customer and their underlying needs
- Must be comfortable speaking in both face-to-face and large group scenarios
- Able to function independently with minimal oversight and direction
- Current health and life license required
- Approximately 50% CA based local territory travel

Additional Information

- Our Company: At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We're excited to share Blue Shield of California has received awards and recognition for - LGBT diversity, quality improvement, most influential women in corporate America, Bay Area's top companies in volunteering & giving, and one of the world's most ethical companies. Here at Blue Shield of California, we're striving to make a positive change across our industry and the communities we live in - Join us!

- Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

- Equal Employment Opportunity: External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

- Requisition ID: 200021E

- Posting Date: Nov 23, 2020

- Schedule: Full-time

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