A Concierge is both: Personalized, creating solutions for individual requests and a Brander of the corporation you are representing. Welcoming guests to the Corporation and assisting them.
As a Concierge you are the most important person in the company and the first impression of your company.
Representation of quality service must be presented at the front door.
The traits of a successful Concierge include enthusiasm, a personal drive to please, flexibility and accommodating nature.
You will need to be knowledgeable about the venue where you work and the surrounding area.
Knowing what the facility and surrounding area can offer to your customers in any number of special circumstances and be able to make recommendations based on individual needs.
As a Concierge, you will be the Liaison for the quality of service your corporation represents.

Job Responsibilities
Front Lobby liaison (Meet, Greet and Sign in) with a quality service the company represents
Ability to focus on all incoming Guest s, Visitors and Employee s with an outstanding professional, interpersonal and hospitable greeting
Quality of service and hospitality is a must have at all times. While welcoming your visitor, sign them into the registration book with the submission of a Photo id, Passport or Driver s license. Make a visitor badge. Again, offer customer focus and the services that you are available for to make their time spent at the Corporation a quality, lasting, and memorable experience.

Organizational Skills:
Assure the common area immediately outside the front door and the areas around the reception area are well maintained and ready for guests.Performs additional responsibilities as requested, Be familiar with all conference rooms. Any and all other duties and tasks assigned.

Education/training
Associates degree or 1-3 years quality customer service or related training or equivalent combination of both. Bilingual a plus
Years of relevant experience
3 years

Skills and knowledge
Working knowledge of Computer applications: Microsoft Office: (Word, Excel, And Power Point). Google: (G- Mail, Calendaring, Docs, Sheets, and Slides). Knowledge of Corporate Branding and Global Cultures.

Other abilities
Posses excellent interpersonal skills, project a professional appearance, outgoing an energetic personality. Strong belief in customer service and professionalism.
Strong sense of team What you can bring to it, and what you need from it. Self motivated, Self-starter. High energy individual that likes challenges and thrives in a fast-paced environment. Strong organizational skills and attention to detail. Familiar with all area activities, attractions, and restaurants.
Ability to anticipate, identify, and own problems, following up with the best possible solution for the employee or guest.
Ability to meet and work well with all levels of employees and guest s. Ability to multi tasks, remaining calm professional and pleasant even during stressful situations.
Ability to work closely with team members and independently. Ability to screen and interpret visitors needs.

Physical work requirements and work conditions
Professional work environment may require walking long distances through buildings for tours.

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For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at Accommodation.Reques@am.jl..com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.