Posted in Insurance 30+ days ago.
Type: Full-Time
Location: Roseland, New Jersey
Prudential is a company of smart, ambitious professionals working together across a multitude of disciplines. Together, we are building a better financial future for our customers and our communities around the globe. At Prudential, we understand that a company is only as good as its people. This simple fact is central to all that we do.
The Senior Disability Claims Manager is responsible for providing excellent customer service while managing an assigned block of around 95 to 100 Long-Term Disability claims. You will be expected to utilize judgment and assess risk as you work with various business partners to render claim decisions. As a claim manager you will partner with medical and vocational resources to evaluate disability and support return to work goals. Additional responsibilities include:
When starting in this position, you will be part of a comprehensive training program. This program will involve five to seven weeks of training. Following this portion of training, you will work closely with a mentor as you continue to become familiar with the role.
What you’ll need to succeed:
A minimum of 3-5 years of disability claim experience (preferably LTD)
Ability to manage multiple and changing priorities
Excellent organizational and time management skills
Strong written and communication skills demonstrated in previous work experience
Specific experience with collaborative negotiations
Proven skills in positive and effective interaction with challenging customers
Experience in effectively meeting/exceeding individual professional expectations and team goals.
Demonstrated analytical and math skills
Ability to exercise sound judgment
High level of flexibility to adapt to the needs of the organizations
It’d be a plus if you have:
PC skills preferred (i.e. Windows based environment)
College degree and prior claim experience preferred
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