Credit and Collection Analyst

Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.

At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.

Responsibilities

Collections

• Oversees analysis on customer credit worthiness within established guidelines to make recommendations regarding extension of credit and credit amounts




• Assists in the establishment and implementation of credit and collections policies to maximize sales, improve collections of customer accounts receivables and reduce outstanding aged accounts receivable balances by working in conjunctions with VP’s, Account Executives, CSM, and Legal




• Oversees the processes responsible in crediting qualifying new and existing customers




• Leads the establishes policies and procedures for review and follow-up of delinquent customer accounts receivable balances.




• Engages with customers, sales and finance to understand and resolve undisputed collection issues




• Provides operational support for accounts receivable balances outsourced for collections

Financial Transactions

• Is responsible for customers open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliation

Tracking and Communication

• Manages pro-active collections activities to highlight customer balances due in the current period and implement procedures for customer communications to obtain assurances of payment within payment terms

Operations

• Monitors accuracy of customer data in accounts receivable database to assist in collections activities




• Assists by providing analytical thoughts as guidance to peers on complex problems

Reporting

• Provides timely recommendations to management for customer accounts receivable balances in dispute




• Oversees maintenance of customer credit and collections documentation to support audit and legal requirements




• Follows up on reporting for Supervisor as required

System & Process Efficiencies

• Leads and participates in special projects as assigned by Management




• Absorbs challenging accounts from peers




• Participates in all new and existing systems acquisitions – testing

Project Management

• Travels to other regions for training/support of GPO related projects

Qualifications

• 7+ years experience in Finance required




• Bachelor's degree preferred




• CBA/CBF or equivalent certification preferred

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.