Job Description:

PAPÉ MACHINERY, INC. – CONSTRUCTION & FORESTRY DIVISION – EUGENE, OR – SOUTHWEST OREGON REGION

DELIVERY & REVISIT SPECIALIST: Position is responsible for increasing sales and profitability in the region, ensuring customer satisfaction, initiating future sales, and reducing warranty claims. Duties will include:

• Delivering all machines per manufacturer guidelines and representing the dealer in a professional manner.


• Training operators and owners in operation and maintenance of the machine.


• Conducting Machine Trade-In Appraisals.


• Assisting Sales Manger with Used Equipment going through the Service Department.


• Presenting classes for operators in large group settings.


• Driving customer satisfaction and increased sales while maintaining a positive attitude.


• Assisting Territory Managers in completing sales.


• Assisting service department in machine problem resolution.


• Making revisits per manufacturer at dealer policy, including technical diagnostics.


• Conducting machine appraisals and monitoring used equipment expenses.


• Assisting service department in new machine warranty repairs.

Four plus years technical and mechanical ability with heavy equipment or related experience and/or training; or equivalent combination of education and experience required. Must be proficient in Microsoft Word and Excel, and have the ability to work with John Deere/Hitachi/Timberjack computer programs. Current driver’s license with a good driving record required. Travel (including overnight) will be required and overtime work may be required as well.

Why work for Papé:

• Competitive pay based on your skills, training, and experience level


• 
  Outstanding benefits including – 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs


• 
  Advancement – Papé is a dynamic, growth-oriented organization with a focus’ on promoting from within.  


• 
  Stability and reputation — Papé is a family-owned, fourth-generation company with over 130 locations, over 3,600 members and 80 plus years of experience. Papé is known for their stability, their honesty and their integrity.


• 
  Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!


• 
  Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.


• 
  Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

Licenses & Certifications

Required

• Driver License

Behaviors

Required

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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