SUMMARY: This position is responsible for supervising various areas of operations and requires involvement in the oversight, approval and planning processes in the areas of Receiving, Pick and Pack, Orders Verification, Shipping, Returns and Staffing
DUTIES:
Accountable for warehouse operations, introduce and expand operation practice across the business to significantly improve productivity, quality, and profitability
Liaison between Client Services and Operations to fulfill clients requests such as order status, upgraded shipments, and filling all orders within clients expected timeline
Responsible for order control desk
Participate in the strategic planning process of operations
Identification, analysis and correction of problems
Create and operate within budget
Responsible for all Inbound/Outbound transportation
Establish policies and procedures for all departments
Responsible for safety training & guidelines
Liaison with IT for implementation of business rules into the system
Coordinate warehouse schedules and operations with the Operations Manager
Direct warehouse personnel and activities to ensure compliance with client contracts
Minimum two years warehouse and shipping supervisory experience
Leadership skills
Problem solving skills
Good communication skills
Bilingual in English and Spanish a plus but not a must
Excellent written and verbal communication skills
Proficient in Microsoft Office, including Excel and Outlook
Two years of college education
At AMS, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services, and our community. AMS Fulfillment is proud to be an equal opportunity workplace.
