ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Makes outbound calls to current BullsEye clients to renew/upsell Voice, Data or Wireless services, discover/propose new solutions, renew existing services or up-sell any and all current products such as VoIP services, broadband, SDWAN, Security,, analog voice and invoice integration services.


• Understands and is able to effectively apply BullsEye Telecom offers against our competition.


• Utilize available reports to determine more appropriate product fits, specifically for broadband and VoIP, for the customer and then pro-actively calls the base to offer new solutions.


• Profiles existing customers and maintains an updated inventory of potential application opportunities by customer location.


• Develops and implements strategic sales plans to retire assigned quotas, objectives and corporate goals.


• Partners effectively with internal BullsEye Telecom departments to gain information needed for new customer applications and helps to efficiently resolve customer issues uncovered during the up-sell process.


• Obtains orders and contracts for proposed BullsEye Telecom services, and processes them in an accurate and timely manner.


• Maintains customer profiles and updates BullsEye Telecom databases with customer inventory and history as necessary for internal departments to additionally support the client.


• Escalates any and all issues, which could result in customer’s termination of services.


• Maintains appropriate margin and profitability by account, as determined by BullsEye Telecom.


• Makes contact with recently terminated customers in an attempt to win back their business.


• Develops and implements strategic sales plans to obtain assigned quotas, objectives and corporate goals.


• Follows established policies and procedures on selling techniques, customer relations and system documentation, including following a script and overcoming objections by the customer.


• Understands all services and products and is able to effectively apply that knowledge.


• Obtains orders and contracts for proposed BullsEye Telecom services, and processes them in an accurate and timely manner.


• Generates pricing quotes and prepares sales proposals to present to current customers and agents in order to retain and grow revenue.


• Adheres to all policies, practices, and standards of the Company, our clients and our partners.


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  Performs additional duties and tasks as deemed appropriate by Management.

  
  


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  Maintains customer profiles and updates BullsEye Telecom databases with customer inventory and history as necessary for internal departments to additionally support the client.

  
  


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  Escalates any and all issues, which could result in customer’s termination of services.

  
  


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  Maintains appropriate margin and profitability by account, as determined by BullsEye Telecom.

  
  


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  Some overnight travel may be required by air and automobile.

  
  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description