The VMware Solutions Architect is the front-line expert at working with Rackspace's customers, sales teams, solutions engineers, and product development/management groups. The candidate that will fit best into a VMware Solutions Architect role will have extensive experience in the design and development of business applications and VMware solutions. The Solutions Architect will design futuristic solutions with currently available technology and take responsibility for the quality of the solution. The VMware Solutions Architect will work with Rackspace's sales teams to understand the customers' business and technical objectives and then design solutions that leverage existing supported VMware technologies. Where existing solutions do not exist, the Solutions Architect will work with product management and product engineering to help implement new standards and new processes that allows Rackspace to solve the customer's needs.DNA of a successful Solutions Architect
- Innately service-oriented and always communicates with respect and professionalism.
- Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
- Ability to prioritize customer needs, training, and initiatives through highly effective time management.
- Excellent problem solving, analytical, presentation, and whiteboarding skills
- Motivated self-starter who takes ownership of customer needs and works to find a positive outcome that yields high customer service levels.
- A trusted advisor to the customer that will conduct deep-dive sessions to help customers overcome adoption concerns.
- The ability to interact in an engaging way with individuals and groups while conveying the value of Rackspace services with clarity of the benefits to the customer. Education
- Bachelor's degree in Engineering, Computer Science, Information Systems, or Business Required.
- Prefer Master's degree in Engineering, Computer Science, Information Systems, or Business.
- Experience may substitute for the degree requirement at a rate of 3 years experience for 1 year of education.
- High school diploma requiredCertifications
- At least TWO industry certifications required: Linux+, RHCSA, RHCE, MCSE, MCSA, MCITP, CCNA, OpenStack, Cloud Savvy.
- At least TWO top tier technical certifications in a highly desired technology domain.
- Additional Business focused and Rackspace product certifications highly desiredExperience
- Requires 12+ years of solutions engineering or specialty domain experience with a proven track record
- Requires 5+ years of solution architecture experience or specialty domain experience with a proven track record.
- Have a strong understanding and/or hands-on experience with VMware SDDC, vSAN, VNX, vSphere, SRM, vRealize, Tanzu, HCX, and other VMware technologies.
- Detailed knowledge of the configuration and workings of NSX-T.
- Strong understanding of architectural frameworks, DevOps concepts for CI/CD, configuration management, orchestration, etc.
- Familiarity with programming and architectural frameworks.
- Any of the following industry certifications are a plus: VCP, VCAP, or VCDX for DCV or CMA, RHCSA, RHCE, MCSE, MCSA, MCITP, CCNA, CKA, CKAD, OpenStack.
- Ability to travel approximately 25-50%.
- Candidate must have the unrestricted right to work in the US without requiring sponsorship.
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About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.


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Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know..