Job Description:

POSITION: Technical Trainer

LOCATION: Largo, FL

JOB ID: 303

# OF OPENINGS: 1

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JOB DESCRIPTION:

Ultra Forensic Technology is seeking a bilingual (English and Spanish) technical customer Trainer. Reporting to the Training Manager, the incumbent is responsible for delivering training on our proprietary systems to clients throughout the world.

* Deliver training on our proprietary system in classrooms and/or at client sites.

* Administer post-training testing to our clients to ensure that student learning has met course objectives.

* Continue own training and development to ensure that the skill set remains updated.

* Deliver training on proprietary system to internal customers, as required.

* Participate in courseware and training tool conception.

* Apply new technologies to deliver courses and improve the learning experience for users (distance learning, interactive eLearning, blended training).

* Knows and uses the principles of learning adults.

KEY COMPETENCIES:

External/Internal Customer Focus

* Strives to understand evolving internal customer realities and find appropriate solutions.

* Listens to customers' needs, questions, and provides solutions - even if it is not related to the course curriculum.

Job Knowledge/Efficiency

* Is up to date and expert-level on product knowledge and GUI.

* Is efficient with the use of tools used by the department.

Teamwork

* Brings personal contribution to the team to jointly achieve excellence. Is respected and trusted by peers.

* Is reliable and is seen as the "go to" person on the team because of highly collaborative style.

* Has a positive influence

* Is able to transform ideas into productive and concrete action and create successful outcomes by sharing knowledge and information within the work unit and across organizational lines. This includes mentoring others, building relationships key to success by establishing trust, credibility and rapport with key players and customers.

* Builds relationships in order to influence others within and across client groups with recognized credibility. Is seen by others as confident, knowledgeable, and trustworthy.

Group Moderator Abilities

* Understands and controls the group dynamics.

* Uses discussion as a learning method

* Stimulates engagement of trainees

* Promote good relations between participants.

Interpersonal Skills/Communication

* Is able to speak in public clearly and maintain listeners' interest in topic.

* Can adjust language to suit the audience.

* Use interpersonal skills to develop trust with users.

* Reacts in difficult situations.

REQUIRED SKILLS:

* Willing to communicate and train in English and Spanish

* Associates Degree or higher in engineering, forensics, or a related technical field; Equivalent work experience to be considered.

* 5+ years of experience as a technical trainer preferably in a high-tech environment.

* 5+ years of experience in adult training within a technical classroom environment.

* 5+ years of experience in designing technical course content.

* Ability to obtain government clearance by the US Bureau of Alcohol, Tobacco, Firearms, and Explosives. Clearances are generally granted to US Citizens.

DESIRED SKILLS:

* Knowledge and/or experience in forensic science and/or firearms.

* Willing to also train in Portuguese is highly desired.

* Willing to travel domestically and internationally up to 50%

* Willingness to work irregular shifts and weekends when traveling, if necessary.

* Certification such as CTT+ (Certified Technical Trainer) is a strong asset.

* Strong communication and interpersonal skills.

* Working knowledge in MS Office (especially PowerPoint).

* Knowledge of modern training techniques and tools in technical subjects.

* Willingness to work well with minimum supervision.

* Willing to act as a coach.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. A review of this classification has excluded the marginal functions of the classification that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities to perform this job proficiently. The requirements in this document are the minimum levels of knowledge, skills, or abilities.

Ultra specialises in providing application-engineered bespoke solutions. We focus on our customers mission critical and intelligent systems in the defence, security, critical detection & control markets. Our capabilities and technologies can be found on many of the world s long-term military programmes. We employ over 4,500 employees across the globe and are listed on the London Stock Exchange. Ultra operates mainly as a Tier 3 (sub-system) and occasionally a Tier 2 systems provider, in the Maritime, C3 (Communications, Command and Control) and Cyber, military and commercial aerospace, nuclear and industrial sensors markets. We use both research and development, to provide innovative, mission specific bespoke technological solutions to our customer s most complex problems. Learn more by visiting our website: https://www.ultra.group/

We offer medical, dental, vision, life, and disability insurance, health savings accounts, paid time off, and a 401(k) plan with a Company match.
THIS CONTRACTOR AND SUBCONTRACTOR SHALL ABIDE BY THE REQUIREMENTS OF 41 CFR 60 1.4(A), 60 300.5(A) AND 60 741.5(A). THESE REGULATIONS PROHIBIT DISCRIMINATION AGAINST QUALIFIED INDIVIDUALS BASED ON THEIR STATUS AS PROTECTED VETERANS OR INDIVIDUALS WITH DISABILITIES, AND PROHIBIT DISCRIMINATION AGAINST ALL INDIVIDUALS BASED ON THEIR RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, AND FOR INQUIRING ABOUT, DISCUSSING OR DISCLOSING COMPENSATION. MOREOVER, THESE REGULATIONS REQUIRE THAT COVERED PRIME CONTRACTORS AND SUBCONTRACTORS TAKE AFFIRMATIVE ACTION TO EMPLOY AND ADVANCE IN EMPLOYMENT INDIVIDUALS WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, DISABILITY OR VETERAN STATUS.

Reasonable accommodation statement: If you need an accommodation for any part of the application process, please email careers@ultra-us-gbs.com

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