Job ID: 2020-4859 # of Openings: 1 Category: Branch Pilot Point
The purpose of the Lobby Services Representative position is to provide superior and quality service to customers through efficient and accurate financial transaction processing. The minimum pay for this position is $16.50 an hour and can increase based on experience.
Provide account services to customers by receiving deposits, verifying cash and endorsements, cashing checks, accepting savings deposits and withdrawals
Balance cash drawer daily in accordance with established policies and procedures
Participate in branch opening/closing rotation schedule
Assist with balancing vault and ATM as needed
Open new accounts, including but not limited to (checking, savings, CD’s, IRA’s, Business)
Admit customer to safe deposit box as needed
Communicate in a courteous and professional manner in person and over the phone
Gain knowledge of and promote bank products and services
Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Occasional lifting and maneuvering of coins up to 25lbs may be required
Perform other job related duties as assigned
High school diploma or equivalent education certificate (GED)
6+ months teller experience, required
6+ months new accounts experience (with a bank), required
Computer proficiency with working knowledge of Microsoft Office Suite applications, required
Must be able to work during branch hours of operation including occasional Saturday mornings
Careful attention to detail and time management skills are essential
Ability to adapt to changing work environment
Excellent interpersonal and communication skills are required
Being a strong team player is vital
Demonstrate general knowledge of Bank Secrecy Act and OFAC related responsibilities in the performance of daily operations to ensure adherence to bank policies and compliance with all regulatory requirements.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.