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Community Health Worker, Complex Care at East Boston Neighborhood Health Center Corporation

Posted in Other 30+ days ago.

Type: Full-Time
Location: East Boston, Massachusetts

Job Description:

Thank you for your interest in careers at EBNHC!

Everywhere you turn, you can feel it.  There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.  From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.

Interested in this position?  Apply on-line and create a personal candidate account!

Current Employees of EBNHC - Please use the internal careers portal to apply for positions.

To learn more about working at EBNHC and our benefits, check out our Careers Page at

Time Type:

Full time



All Locations:

East Boston


EBNHC is seeking Community Health Workers to join our Care Team. You will join our team of nurses, social workers, care coordinators, providers, and pharmacists, where you will have the opportunity to make a profound impact on the lives of underserved individuals and families (ages 0 to 65) living with complex and/ or chronic medical and behavioral conditions. You will connect with your enrollees in person, on the phone, and in EBNHC - essentially however and wherever the enrollee needs your assistance to improve their health, better understand their illness and coordinate their care. Must be prepared to work from EBNHC, or within enrollee’s homes. Monday - Friday, 8 am to 5 pm with 1 hour unpaid lunch, occasional evening or weekend


  • Bachelor’s Degree required or HS Diploma with equivalent experience.


  • Working in a clinical or special services setting with Medicare, Medicaid, or Special Needs populations.

  • Community Health Worker, Engagement Specialist, or Medical Assistant Certification.

  • Valid MA Driver’s license and own transportation.


  • Experience working with enrollees with chronic medical and behavioral health needs.

  • Ability to connect with people and understand the challenges they face.

  • Demonstrated success in working as part of a multi-disciplinary team including communicating and working with Physicians and Registered Nurses. 

  • Attains on the job, a CCMC (Commission for Case Manager Certification). Exceptional communication skills, both written and oral, ability to positively influence others with respect and compassion.

  • Fluency in a non-English language preferred.

  •  Strong work ethic built on a foundation of proactivity and teamwork.

  • Ability to navigate ambiguity with the aid of structured problem solving techniques.

  • Committed to the practice of inquiry and listening.

  • Flexible work schedule – may need to work evenings/ occasional weekends to provide enrollee access and/ or follow up.

  •  Computer proficiency in Microsoft Office.

  • We are looking for team members who possess high energy, a strong work ethic, integrity, who are kind and empathetic, have a sense of humor, and who enjoy working for a collaborative, team oriented system