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Project Coordinator - Tempe, AZ at DHL Express

Posted in Engineering 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Tempe, Arizona

Job Description:

We won!  DHL Express has been awarded with the Global Top Employer for 2019

We have an immediate career opportunity for a Project Coordinator at our Tempe, AZ Customer Relations Center. The Project Coordinator will provide effective and efficient administrative support on Customer Service matters to the Customer Service Management, including maintenance of team documentation, plans and reports, directing and coordinating project work (assigning tasks, controlling schedule); ensuring deadlines are complied for submission of Customer Service reports and other documentation, coordinates motivational/employee engagement activities for both Tempe and Costa Rica sites

Key Accountabilities:

  • Provide executive admin support to the VP of Customer Service

  • Organize meetings or conferences when held locally, acting as administrative assistant and liaison-in-charge

  • Assist the Head of Customer Service in the preparation of notes/materials for meetings ie. prepare slides for presentations ensuring relevant management information is captured

  • Manage Head of Customer Service’s office in their absence, ensure all matters requiring attention are redirected with discretion and attended to meticulously

  • Create, organize and maintain the Customer Service US SMT iShare, and photo files on shared drive and The Source

  • Organize and maintain meeting minutes of monthly Customer Service Meetings and/or co-ordinate key or large scale Customer Service or company events including conferences, visitor lunches and employee engagement activities

  • Assist with procurement, order creation, expense tracking. Establishing reporting and control procedure while providing timely and accurate information to the Head of Customer Service and Finance Manager

  • Liaise and assist with travel arrangements and accommodation needs for participants, provide contact information of designated hotels to executive assistants making bookings, while helping them oversee any other logistics arrangements

  • Any other Customer Service-related duties and tasks assigned by the Head of Customer Service

Position Requirements:

  • 3-4 years experience in an administrative/support role

  • Bachelor's Degree or equivalent work experience

  • Typing skills (excellent)

  • Time management and organization skills (excellent)

  • Customer contact skills (preferable)

  • Software skills (Word, Excel, PowerPoint, etc.) (excellent)

  • Communication skills, spoken and written (excellent)
DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics