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VP, Business Controls at PennyMac

Posted in Other 30+ days ago.

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Location: Plano, Texas

Job Description:
Responsible for all change management, training and development functions within the division. Functions include but are not limited to coordinating with corporate compliance and credit policy to determine if investor or regulatory changes impact either the PCG or Retail process, implementing impactful changes, supervising the update of policies and procedure as a result of change, ensuring associate readiness for change events by developing and delivering training material.

Job Description
  • Responsible for the change management process within the division, which includes determining if events are in or out of scope, ensuring all appropriate policies and procedures are updated and developing/delivering appropriate training material
  • Acts as the liaison between the division and corporate compliance/credit policy to determine which agency and/or regulatory change events are impactful to the division and determines appropriate actions
  • Acts as the liaison between the division and Legal in an effort to incorporate and understand the legal risks relevant to the change management process
  • Delivers change management reporting to the compliance committee, as required
  • Manages all training and development functions for the division, which includes content management and logistics and training delivery
  • Coordinates with HR to maintain training records utilizing the learning management system
  • Handles logistics for training activities including venues and equipment
  • Creates and manages timelines and work plans for training events
  • Creates and organizes training materials including participant binders and handouts, etc.
  • Manages and updates electronic curriculum library as new trainings are created or old ones are updated or discontinued
  • Facilitates courses as required
  • Implements and manages the division's associate development program.
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization's desired culture and values

Ideal Candidate will have the following:
  • Leadership and management ability
  • Management reporting
  • Requirements gathering and analysis
  • Technical writing
  • Process improvement and management
  • Managing Processes
  • Dealing with complexity and problem solving
  • Must be highly proficient in Excel and Word
  • Must be a team player with strong attention to detail and able to work independently
  • Proven track record at delivering timely and accurate information in a fast paced environment
  • Excellent critical thinking, problem solving, mathematical, and sound judgment skills
  • Strong business acumen and ability to interface with executive management