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Sample Coordinator at Eurofins

Posted in Other 30+ days ago.

This job brought to you by CareerBuilder

Location: Madison, Wisconsin

Job Description:
Company Description
Eurofins is the world leader in the food, bio/pharmaceutical product testing. It is also number one in the field of environmental laboratory services and one of the global market leaders in agroscience, genomics, discovery pharmacology, and central laboratory services. With over $2 billion in annual revenues and 25,000 employees across 250 sites in 39 countries, Eurofins is a leading international group of laboratories providing an unparalleled range of testing and support services to the pharmaceutical, biopharmaceutical, food, environmental, and consumer products industries and to governments.

Job Description
  • Learns sample accession tasks including; opening, entering, tracking, labeling, and disposition of samples
  • Position will be introduced to food, dietary supplements, and micro samples for entry
  • Learns to coordinate with Client Service Coordinators to establish or update customer service procedures, with guidance, as appropriate
  • Learn to communicate discrepancies to appropriate personnel and assist with problem solving
  • Learns to handle internal customer inquiries, solve problems with assistance, and contact internal clients for clarification as needed
  • Learn LabWare Laboratory Information System (NIMS) and how to use in daily duties
  • Assists group with analysis of CAIRs and CAPAs as assigned
  • Other supporting duties as assigned
The ideal candidate would possess:
  • Strong computer, scientific, and organizational skills
  • Excellent communication (oral and written) and attention to detail
  • Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
  • Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies

  • Customer service skills, including attention to detail, confidentiality and communication skills
  • Ability to identify and communicate client's service needs
  • A minimum of an Associate's degree (in related science is preferred). Experience may be substituted for education
  • Working knowledge of computers
  • Will be exposed to potential food allergens (ex. Milk, tree nuts, peanuts, fish, shellfish, etc)
  • Overtime and weekend work as required
  • Job requires long periods of time sitting or standing at a computer
  • Must be able to lift approximately 35 lbs. for short periods of time
  • Requires training in handling potentially hazardous chemicals or materials due to potential exposure

Additional Information
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work! We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, vacation, personal days, and dental and vision options.
To learn more about Eurofins, please explore our website
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
All your information will be kept confidential according to EEO guidelines.

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