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Senior Loan Processor at East Cambridge Savings Bank

Posted in Banking 30+ days ago.

Type: Full-Time
Location: Cambridge, Massachusetts

Job Description:


East Cambridge Savings Bank’s Lending Division is actively recruiting for a Senior Loan Processor.



Under the general direction of the Retail Lending Manager, perform a variety of clerical and administrative tasks in connection with the processing of Mortgage and Consumer loans.


We are looking for a candidate with:

  • Knowledge of loan processing policies and procedures
  • Knowledge of investor guidelines and conventional loans preferred
  • Minimum of 3 years loan processing experience
  • Must have excellent organizational, analytical, mathematical and problem-solving skills
  • Good verbal and written communication skills
  • Must become a registered MLO in accordance with the S.A.F.E. Act
  • Working knowledge of Microsoft Word and Excel

Essential Job Functions:

  • Prepare application disposition correspondence including commitment letters, adverse action notices and corresponding appeal information; maintain status of all applications for accurate preparation of Pipeline Report; receives and transmits applicant's commitment to conveyancing attorney.
  • Responsible for compilation, organization and verification of application data including customer documentation required by statute and underwriting data (VOE, VOD and credit reports). Order appraisal reports and subsequent reviews and follow up on documentation for file to ensure receipt, requesting missing information.  Identify mortgage loan application and documentation problems by highlighting deficiencies and notifying Underwriter and Manager.
  • Analyze applicant’s financial status, credit and property evaluation to determine feasibility of granting unsecured and secured loans.  Prepare and submit completed loan application to Underwriter and Retail Lending Manager for approval recommendation.
  • Order title work from attorneys and follow up to ensure order is completed in a timely manner.  Review title work once received to review for deficiencies such as second liens, encroachments, etc.
  • In the absence of the Residential Loan Officer assist the customer with questions regarding the loan application, terms of the loan and product information.  Serve as liaison with customers, brokers and attorneys to resolve problems and to ensure that all documentation is accurate and complete.  Prepare and monitor files for Quality Control audit function; obtain corrected or revised documentation from customers and attorneys to complete files as necessary.  Communicate closing contingencies to customer, managers and Residential Loan Officers. Coordinate and arrange closing with all affiliated parties.
  • Keep abreast of residential and consumer loan products.  Ensure approvals fall within established lending guidelines.  Comply fully with all federal, state and local laws and regulations, policies and procedures, including but not limited to the S.A.F.E. Act and its registration, renewal and updating requirements. Keep abreast of all loan underwriting, processing and closing tasks and assist as necessary to maintain smooth and effective workflow.


Contact our Human Resources Division or visit for more details and to apply.


Or submit your resume to:

Email: Fax: 617-252-6877 Phone: 617-354-7700


East Cambridge Savings Bank, Attn: Human Resources

344 Cambridge Street Cambridge, MA 02141


East Cambridge Savings Bank is an Equal Opportunity Employer