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Front Office - Agent CP Charlotte Executive Park Hotel at IHG

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Charlotte, North Carolina





Job Description:

About us

Do you see yourself as a Front Desk Agent?   What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.   The beautifully renovated Crowne Plaza Charlotte Executive Park hotel is located just a few minutes from the Charlotte Douglas International Airport and an ideal choice for business or family travel. Providing quality dining, recreation and business services, the hotel is well-equipped for your daily needs. At the hotel, you will find an inviting lobby where you can check in quickly and soon be enjoying the spacious guest room of your choice. When traveling for business, you can take advantage of the Quiet Zones which will prevent any disruptions during your stay. For your dining needs, the Food for Thought Restaurant and Bar can offer you a menu of fresh food items or you can choose a meal from the marketplace, with plenty of ˜grab and go options.

Your day to day

This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures.   Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. Register guests, issue room keys, provide information on hotel services and room location. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.

What we need from you

Requirements include holding a High School diploma or equivalent, plus one year front desk/guest service experience. S ome college is preferred.  You may be required to work nights, weekends, and/or holidays.  

What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.   Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.   IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.





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